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How To? New email IP address for outgoing mail

Discussion in 'Networking' started by RolloGC, Oct 3, 2008.

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  1. RolloGC

    RolloGC Thread Starter

    Joined:
    Oct 3, 2008
    Messages:
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    Hi,
    First timer here. We just got a new email server and I now can retrieve my email but can't send it. They gave me an IP address but I don't know where to input it. I tried changing my LAN IP address, but it won't let me connect after I change it. Is there a seperate place for an IP for outgoing mail?

    Using Outlook on XP Pro.

    Thanks for any help...
     
    RolloGC, Oct 3, 2008
    #1
  2. Squashman

    Squashman Trusted Advisor

    Joined:
    Apr 4, 2003
    Messages:
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    They shouldn't be giving you and ip address. They should be giving your dns name for the mail server.

    Something like.
    smtp.domain.com
     
    Squashman, Oct 3, 2008
    #2
  3. RolloGC

    RolloGC Thread Starter

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    Oct 3, 2008
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    Nope, just got this 8 digit IP address. And I still don't know where to put it.
     
    RolloGC, Oct 3, 2008
    #3
  4. Squashman

    Squashman Trusted Advisor

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    On your Email Account Settings you should see an option that says "Outgoing Mail Server (SMTP)" But I would call them back and ask them why you don't have a DNS name to use.
     
    Squashman, Oct 3, 2008
    #4
  5. RolloGC

    RolloGC Thread Starter

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    Yeah, I guess I will just go talk with them about it. Thanks for your help.
     
    RolloGC, Oct 3, 2008
    #5

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