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How to re-enable Task Manager?

Discussion in 'Virus & Other Malware Removal' started by MeeD, Mar 3, 2012.

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  1. MeeD

    MeeD Thread Starter

    Joined:
    Jan 23, 2012
    Messages:
    11
    I downloaded AgataSoft Shutdown Pro, which allows 15 free trials. Before I knew it, it disabled my Task Manager. Even unticking the option for that didn't help. So I uninstalled it. But Task Manager is still disabled. I guess I could try a system restore, but is there a better way to do it?
     
  2. vicks

    vicks

    Joined:
    Jan 31, 2005
    Messages:
    5,124
    You might try starting the computer in safe mode... When you turn it on, immediately start tapping the F8 key, this should open the safe mode window (black with white lettering). Use the arrow keys to move to "Last Known Good Configuration" option, click the enter key. Let the computer do it's thing.
    Let us know if this works for you.
    Good Luck
    Vicks
     
  3. landme

    landme

    Joined:
    Mar 1, 2012
    Messages:
    7
    just go to run command

    1) type gpedit.msc
    2) it opens group policy
    3) then select Administrative templates
    4) in that A.T select start menu and taskbar
    5) on its left side you'll get start menu and taskbar in that you select task manager
     
  4. MeeD

    MeeD Thread Starter

    Joined:
    Jan 23, 2012
    Messages:
    11
    Thanks, vicks. But the only option when doing this is 'Windows XP', and selecting it merely boots the system normally.
     
  5. MeeD

    MeeD Thread Starter

    Joined:
    Jan 23, 2012
    Messages:
    11
    Thanks, landme. I can select that AT, but there isn't any 'task manager' to select there.
     
  6. MeeD

    MeeD Thread Starter

    Joined:
    Jan 23, 2012
    Messages:
    11
    Since neither of the suggested methods works for me, I tried to do a system restore. But for some reason, that's not possible.

    It goes through the whole process, including restart of the computer, but then informs me that no changes have been made to the system!
     
  7. dvk01

    dvk01 Derek Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    47,801
  8. MeeD

    MeeD Thread Starter

    Joined:
    Jan 23, 2012
    Messages:
    11
    Sorry about the delay. Here they are:


    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702
    Run by dell at 19:48:01 on 2012-03-28
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.84 [GMT 8:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
    C:\Program Files\AVAST Software\Avast\avastUI.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
    C:\WINDOWS\Twain_32\Samsung\SCX3200\Scan2pc.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\ICBCEbankTools\MingWah\MWREGICBC.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\WandouJia\WanDouJiaHelper.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
    C:\Program Files\personalVPN\bin\openvpn-gui-1.0.3-en.exe
    C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
    C:\Program Files\Tencent\QQIntl\Bin\QQ.exe
    C:\Program Files\Tencent\QQ\Bin\TXPlatform.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://search.babylon.com/?AF=110004&babsrc=HP_ss&mntrId=846e209400000000000000ffeef56d15
    uURLSearchHooks: Tencent SearchHook: {db8b2393-7a6c-4c76-88ce-6b1f6ff6ffe9} - c:\program files\tencent\ssplus\SAddr.dll
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Complitly: {0fb6a909-6086-458f-bd92-1f8ee10042a0} - c:\documents and settings\dell\application data\complitly\Complitly.dll
    BHO: Babylon toolbar helper: {2eecd738-5844-4a99-b4b6-146bf802613b} - c:\program files\babylontoolbar\babylontoolbar\1.5.3.17\bh\BabylonToolbar.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
    BHO: Tencent Browser Helper: {6ed34202-1a7f-fa7b-6b19-1164d4949490} - c:\program files\tencent\ssplus\SAddr.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    BHO: DealPly: {a6174f27-1fff-e1d6-a93f-ba48ad5dd448} - c:\program files\dealply\DealPlyIE.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    BHO: Foxit PDF Creator Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Foxit PDF Creator Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    TB: Babylon Toolbar: {98889811-442d-49dd-99d7-dc866be87dbc} - c:\program files\babylontoolbar\babylontoolbar\1.5.3.17\BabylonToolbarTlbr.dll
    TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
    TB: {65F8A3D2-4C22-4A33-9633-73167EAEEC45} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
    mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
    mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [openvpn-gui] c:\program files\personalvpn\bin\openvpn-gui.exe
    mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
    mRun: [3200 Scan2PC] "c:\windows\twain_32\samsung\scx3200\Scan2pc.exe"
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    mRun: [AgataSoft ShutDown Pro] c:\program files\agatasoft\agatasoft shutdown pro\AgataSoft_ShutDown_Pro.exe
    mRun: [MWREGICBC.exe] "c:\program files\icbcebanktools\mingwah\MWREGICBC.exe"
    StartupFolder: c:\docume~1\dell\startm~1\programs\startup\wandou~1.lnk - c:\program files\wandoujia\WanDouJiaHelper.exe
    uPolicies-system: DisableTaskMgr = 1 (0x1)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {9A0B0581-B14C-4d09-A3C6-7142D9A2CACC} - c:\program files\wandoujia\openwdj.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    Trusted Zone: icbc.com.cn\*
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    TCP: Interfaces\{995490B5-A863-4E89-987B-7A62985C8E41} : NameServer = 211.68.208.10
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-1-11 435032]
    R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-1-11 314456]
    R1 QQProtect;QQProtect;c:\windows\system32\drivers\QQProtect.sys [2011-12-6 37880]
    R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-1-11 20568]
    R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-1-11 44768]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2012-1-13 136176]
    S2 QuestBasic Service;QuestBasic Service;c:\program files\questbasic\questbasic.exe [2012-1-27 23040]
    S2 SSPORT;SSPORT;\??\c:\windows\system32\drivers\ssport.sys --> c:\windows\system32\drivers\SSPORT.sys [?]
    S2 SwOffScheduler;Airytec Switch Off - Task Scheduler;c:\program files\airytec\switch off\swoff.exe -service --> c:\program files\airytec\switch off\swoff.exe -service [?]
    S2 SwOffWeb;Airytec Switch Off - Web Interface;c:\program files\airytec\switch off\swoff.exe -service --> c:\program files\airytec\switch off\swoff.exe -service [?]
    S3 androidusb;ADB Interface Driver;c:\windows\system32\drivers\smhwadb.sys [2012-1-16 25728]
    S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2012-1-13 136176]
    S3 rasuw;ChinaNet WLAN Adapter;c:\windows\system32\drivers\rasuw.sys [2012-1-16 37088]
    S3 smhwdev;SmartPhone dummy USB PNP Device (Normal);c:\windows\system32\drivers\smhwdev.sys [2012-1-16 100864]
    S3 smhwser;USB Device for Legacy Serial Communication (Normal);c:\windows\system32\drivers\smhwser.sys [2012-1-16 108032]
    .
    =============== File Associations ===============
    .
    chm.file="hh.exe" %1
    txtfile=c:\windows\notepad.exe %1
    .
    =============== Created Last 30 ================
    .
    2012-03-20 07:31:24 -------- d-----w- c:\program files\Freedom
    2012-03-16 09:01:55 91136 ----a-w- c:\windows\system32\kswdmcap.ax
    2012-03-16 09:01:55 28672 ----a-w- c:\windows\system32\vidcap.ax
    2012-03-16 09:01:52 61952 ----a-w- c:\windows\system32\kstvtune.ax
    2012-03-16 09:01:50 53760 -c--a-w- c:\windows\system32\dllcache\vfwwdm32.dll
    2012-03-16 09:01:50 53760 ----a-w- c:\windows\system32\vfwwdm32.dll
    2012-03-16 09:01:49 121984 -c--a-w- c:\windows\system32\dllcache\usbvideo.sys
    2012-03-16 09:01:49 121984 ----a-w- c:\windows\system32\drivers\usbvideo.sys
    2012-03-16 09:01:46 20992 ----a-w- c:\windows\system32\dshowext.ax
    2012-03-16 09:01:45 43008 ----a-w- c:\windows\system32\ksxbar.ax
    2012-03-13 07:51:24 -------- d-----w- c:\documents and settings\all users\application data\MingWah
    2012-03-13 07:51:21 -------- d-----w- c:\documents and settings\dell\WINDOWS
    2012-03-13 06:29:43 -------- d--h--w- c:\windows\system32\GroupPolicy
    2012-03-12 12:28:12 464328 ----a-w- c:\windows\system32\ICBCPkcs11_v1.DLL
    2012-03-12 12:28:12 24576 ----a-w- c:\windows\system32\icbccsps.dll
    2012-03-12 12:28:12 -------- d-----w- c:\program files\ICBCEbankTools
    2012-03-12 12:26:39 10368 -c--a-w- c:\windows\system32\dllcache\hidusb.sys
    2012-03-12 12:26:39 10368 ----a-w- c:\windows\system32\drivers\hidusb.sys
    2012-03-11 08:02:57 -------- d-----w- c:\program files\wellpsych
    2012-03-11 08:01:58 297472 ----a-w- c:\windows\uninst.exe
    2012-03-07 11:04:44 -------- d-----w- c:\program files\StormPlayer
    2012-03-07 10:59:52 -------- d-----w- c:\documents and settings\all users\application data\Persist
    2012-03-05 11:25:12 -------- d-----w- c:\program files\InterActual
    2012-03-02 19:45:54 -------- d-----w- c:\documents and settings\dell\local settings\application data\CutePDF Writer
    2012-03-02 19:37:29 87552 ----a-w- c:\windows\system32\cpwmon2k.dll
    2012-03-02 19:37:10 -------- d-----w- c:\program files\Acro Software
    2012-03-02 19:32:07 -------- d-----w- c:\program files\GPLGS
    2012-02-29 11:46:21 107912 ------w- c:\windows\system32\Unl.exe
    2012-02-28 12:51:31 -------- d-----w- c:\documents and settings\dell\application data\BabylonToolbar
    2012-02-28 12:27:32 -------- d-----w- c:\documents and settings\all users\application data\Tencent
    2012-02-28 12:26:01 -------- d-----w- c:\documents and settings\dell\local settings\application data\Tencent
    2012-02-28 12:24:31 211856 ----a-w- c:\windows\system32\SSup.dll
    2012-02-28 12:24:27 167824 ----a-w- c:\windows\system32\Scrax.dll
    2012-02-28 12:24:05 421200 ----a-w- c:\windows\system32\msvcp100.dll
    2012-02-28 12:24:00 770384 ----a-w- c:\windows\system32\msvcr100.dll
    2012-02-28 12:19:14 61440 ----a-r- c:\documents and settings\dell\application data\microsoft\installer\{052cfb79-9d62-42e3-8a15-de66c2c97c3e}\NewShortcut2_E88611396FF84AFCB2EE5C1594058E02.exe
    2012-02-28 12:19:14 106496 ----a-r- c:\documents and settings\dell\application data\microsoft\installer\{052cfb79-9d62-42e3-8a15-de66c2c97c3e}\NewShortcut311_0951773981FA4AB2BC21B7DCEC95892A.exe
    2012-02-28 12:19:14 106496 ----a-r- c:\documents and settings\dell\application data\microsoft\installer\{052cfb79-9d62-42e3-8a15-de66c2c97c3e}\NewShortcut31_2F252077BA3F4362913955273A708467.exe
    2012-02-28 12:19:14 106496 ----a-r- c:\documents and settings\dell\application data\microsoft\installer\{052cfb79-9d62-42e3-8a15-de66c2c97c3e}\NewShortcut1_EDD4ABB1C1B34A9D84CE33FBFB5D3639.exe
    2012-02-28 12:19:13 61440 ----a-r- c:\documents and settings\dell\application data\microsoft\installer\{052cfb79-9d62-42e3-8a15-de66c2c97c3e}\ARPPRODUCTICON.exe
    2012-02-28 11:50:49 -------- d-----w- c:\program files\Complitly
    2012-02-28 11:50:49 -------- d-----w- c:\documents and settings\dell\application data\Complitly
    2012-02-28 11:50:48 -------- d-----w- c:\program files\DealPly
    2012-02-28 11:42:46 -------- d-----w- c:\program files\BabylonToolbar
    2012-02-28 11:41:34 -------- d-----w- c:\documents and settings\dell\local settings\application data\Babylon
    2012-02-28 11:41:30 -------- d-----w- c:\documents and settings\all users\application data\Babylon
    2012-02-28 11:41:28 -------- d-----w- c:\documents and settings\dell\application data\Babylon
    2012-02-28 07:56:44 -------- d-----w- c:\program files\AgataSoft
    2012-02-28 07:52:53 -------- d-----w- c:\program files\Airytec
    .
    ==================== Find3M ====================
    .
    2012-02-12 03:20:50 499712 ----a-w- c:\windows\system32\msvcp71.dll
    2012-02-12 03:20:50 348160 ----a-w- c:\windows\system32\msvcr71.dll
    2012-02-03 09:22:18 1860096 ----a-w- c:\windows\system32\win32k.sys
    2012-01-29 22:46:40 0 ----a-w- c:\windows\system32\nsv3C.tmp
    2012-01-13 09:17:43 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2012-01-11 19:06:47 3072 ------w- c:\windows\system32\iacenc.dll
    2012-01-11 05:06:20 25924984 ----a-w- c:\program files\QQIntl1.2.exe
    2012-01-11 02:31:03 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2012-01-11 02:31:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2012-01-11 00:48:06 4153796 ----a-w- c:\program files\personalVPN_Installer.exe
    2012-01-09 16:20:25 139784 ----a-w- c:\windows\system32\drivers\rdpwd.sys
    2011-09-08 10:04:00 56167608 ----a-w- c:\program files\setup_av_free.exe
    2010-04-17 02:45:44 6997480 ----a-w- c:\program files\FoxitReader321_en_Setup.exe
    2010-03-14 22:36:46 13306948 ----a-w- c:\program files\ChatterBlockerDemo_1_1_0_1.exe
    2002-11-18 03:20:00 275456 ----a-w- c:\program files\Reminder.exe
    .
    ============= FINISH: 19:51:53.92 ===============







    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 1/10/2012 9:25:30 AM
    System Uptime: 3/27/2012 11:28:52 PM (20 hours ago)
    .
    Motherboard: Dell Inc. | | 0GD366
    Processor: Intel(R) Celeron(R) M processor 1.40GHz | Microprocessor | 1396/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 37 GiB total, 5.858 GiB free.
    D: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP62: 3/3/2012 3:37:22 AM - Printer Driver CutePDF Writer Installed
    RP63: 3/3/2012 2:07:09 PM - Removed Bonjour
    RP64: 3/4/2012 2:43:37 PM - System Checkpoint
    RP65: 3/5/2012 5:05:44 PM - System Checkpoint
    RP66: 3/6/2012 6:03:50 PM - System Checkpoint
    RP67: 3/7/2012 6:09:28 PM - System Checkpoint
    RP68: 3/8/2012 7:45:10 PM - System Checkpoint
    RP69: 3/10/2012 1:22:00 AM - System Checkpoint
    RP70: 3/11/2012 2:46:51 PM - System Checkpoint
    RP71: 3/12/2012 4:08:27 PM - System Checkpoint
    RP72: 3/13/2012 2:45:23 PM - Restore Operation
    RP73: 3/13/2012 2:59:13 PM - Restore Operation
    RP74: 3/13/2012 3:07:58 PM - Restore Operation
    RP75: 3/13/2012 3:52:55 PM - Restore Operation
    RP76: 3/14/2012 9:03:06 PM - System Checkpoint
    RP77: 3/15/2012 12:17:40 AM - Software Distribution Service 3.0
    RP78: 3/16/2012 7:34:48 AM - Software Distribution Service 3.0
    RP79: 3/17/2012 12:43:10 PM - System Checkpoint
    RP80: 3/18/2012 2:43:25 PM - System Checkpoint
    RP81: 3/19/2012 7:05:24 PM - System Checkpoint
    RP82: 3/20/2012 10:54:55 PM - System Checkpoint
    RP83: 3/22/2012 12:47:55 AM - System Checkpoint
    RP84: 3/23/2012 6:46:50 PM - System Checkpoint
    RP85: 3/24/2012 7:25:54 PM - System Checkpoint
    RP86: 3/25/2012 11:07:34 PM - System Checkpoint
    RP87: 3/27/2012 1:34:45 PM - System Checkpoint
    RP88: 3/28/2012 3:55:31 PM - System Checkpoint
    .
    ==== Installed Programs ======================
    .
    ???????---TOMPDA??? 1.24
    ??????? 6.1???
    ??QQ2011(????)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Airytec Switch Off
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Applian FLV and Media Player 3.1.1.12
    Ask Toolbar
    avast! Free Antivirus
    Babylon toolbar on IE
    Complitly
    CutePDF Writer 2.8
    DealPly
    Foxit Reader
    Freedom
    Google Chrome
    Google Update Helper
    Guide to ICBC USB-Shield program (Minghua) Uninstall
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB976002-v5)
    InterActual Player
    Itibiti RTC
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 30
    Knctr
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft Office Access 2007
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Excel 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office PowerPoint 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Software Update for Web Folders (English) 12
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    MSN
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    QQProtect
    QuestBasic 1.0 build 115
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    RealUpgrade 1.1
    Samsung SCX-3200 Series
    Scan Assistant
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2510581)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544521)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618444)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2647518)
    Security Update for Windows XP (KB2660465)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982665)
    Skype Click to Call
    Skype™ 5.5
    SOSO AddressBar Search
    Synaptics Pointing Device Driver
    Tencent QQ
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB2598845)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    WebFldrs XP
    Windows Internet Explorer 8
    WiTopia.Net personalVPN 1.8
    .
    ==== Event Viewer Messages From Past Week ========
    .
    3/25/2012 2:41:49 AM, error: Dhcp [1002] - The IP address lease 10.119.6.70 for the Network Card with network address 00FFEEF56D15 has been denied by the DHCP server 10.119.6.69 (The DHCP Server sent a DHCPNACK message).
    3/25/2012 2:41:35 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the QuestBasic Service service to connect.
    3/25/2012 2:41:35 PM, error: Service Control Manager [7000] - The SSPORT service failed to start due to the following error: The system cannot find the file specified.
    3/25/2012 2:41:35 PM, error: Service Control Manager [7000] - The DgiVecp service failed to start due to the following error: The system cannot find the file specified.
    3/21/2012 10:34:47 PM, error: Dhcp [1002] - The IP address lease 10.119.1.142 for the Network Card with network address 00FFEEF56D15 has been denied by the DHCP server 10.119.6.69 (The DHCP Server sent a DHCPNACK message).
    .
    ==== End Of File ===========================
     
  9. vic2pc

    vic2pc

    Joined:
    Jan 16, 2012
    Messages:
    131
    First thing to check is to open RegEdit and navigate to:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System

    Then check if the value of DisableTaskMgr is set to 1. If so, change it to 0, and see if it works now.

    Or, if such a value doesn't exist, create it (it's of "DWord" type) and set it 0.

    Let me know if that helped.
     
  10. dvk01

    dvk01 Derek Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    47,801
    Moving this to malware forum, because therte is quite a lot of potential problems there including several potentially unwanted toolbars & programs
    Delete any existing version of ComboFix you have sitting on your desktop
    Please read and follow all these instructions very carefully
    Do not edit or remove any information or user names etc, otherwise we cannot fix the problem. If you insist on editing out anything then I will close the topic & refuse to offer any help.

    Download ComboFix from Here or Hereto your Desktop.
    As you download it rename it to username123.exe


    **Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
    --------------------------------------------------------------------
    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
    • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re enable the protection again after combofix has finished
    --------------------------------------------------------------------
    2. Close any open browsers and any other programs you might have running
    Double click on renamed combofix.exe & follow the prompts.​
    If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
    Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
    When finished, it will produce a report for you.
    Please post the "C:\ComboFix.txt" for further review


    ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

    Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

    Please tell us if it has cured the problems or if there are any outstanding issues
     
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