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How to reach a real person at Google?

Discussion in 'Web & Email' started by Angus77, Mar 23, 2015.

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  1. Angus77

    Angus77 Thread Starter

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    First, please note that I’m in my mid-80s and that I have Alzheimer’s and am not as quick on the uptake as as I used to be, /SIZE][/SIZE]

    For the past few days I’ve been trying to get help from Google. Over time I’ve had various user-names and passwords and lost or forgotten them. I want Google’s help in canceling all of these and using the same, single new user-name and password for all future Google activity — searching, email and a running a blog.

    I’m used to outstanding help from Apple, Picasa and other sites, but simply can’t find a helpful voice for this straightforward request to Google.

    Can anyone here please help me?

    Many thanks.
     
  2. 1002richards

    1002richards Retired Trusted Advisor

    Joined:
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    Hi,
    Do you need access to anything in those dormant accounts? If not, they expire after (I think) 9 months of inactivity.
    If you don't need anything rescued from them you can just open up a new account.
    Like many people I have more than one Gmail account. I like to keep family, colleagues, web sites etc. separated. I know that can be done with tags/labels, but I find discrete addresses simpler!

    Hope this helps?

    Richard.
     
  3. Angus77

    Angus77 Thread Starter

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    Thank you Richard. That’s very helpful!
    John B
     
  4. 1002richards

    1002richards Retired Trusted Advisor

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    You're welcome!
     
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