1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

How to remove Adobe completely?

Discussion in 'Business Applications' started by pavellka, Oct 15, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. pavellka

    pavellka Thread Starter

    Joined:
    May 31, 2004
    Messages:
    18
    Hi,

    Could somebody advise on the following please?

    Something happened to my Adobe Acrobat Pro 6.0 and I decided to repair it. When I was trying to do that, it requested the CD but once the CD is inside it gives me the message: Not valid source. But it is the CD that it has been installed from!

    After a couple of tries I decided to uninstall it and to install anew. But I could not do it through Control Panel >Add/Remove Programs. It again requested the CD. I inserted the CD and it requested: Disk 1 while I have only one CD.

    After a while I decided to remove it manually. I deleted the keys from the registry and all folders. I ran search and deleted everything with the word Adobe Acrobat.

    But once I try to install it, it gives me only the options of repair, modify or remove and none of them works, which means it is still there. The story repeats: it requests the CD and it does not go any further.

    Please advise how to remove it completely?

    OS: Win XP Pro (SP2); Toshiba Satellite 2805-S402

    Thanks.
     
  2. Saga Lout

    Saga Lout

    Joined:
    Sep 15, 2004
    Messages:
    3,791
    I've seen a number of postings on a lot of varied boards and fora implying problems with AA 6. My best sugegstion would be to repeat your manual uninstall and seek out a version of AA 5. It's more than adequate and you probably already have a copy embedded in a CD somewhere that came with a new piece of hard or software.
     
  3. pavellka

    pavellka Thread Starter

    Joined:
    May 31, 2004
    Messages:
    18
    Thank you but I do not know what to do.

    I can see Adobe Acrobat in Control Panel>Add/Remove programs but there is no option "Remove". It is probably because I deleted the keys in the Registry.

    The question is how to do that? How to remove it manually and compeletely?
     
  4. Saga Lout

    Saga Lout

    Joined:
    Sep 15, 2004
    Messages:
    3,791
    Sorry - I assumed from your first posting that you'd done most of that. I think all you can do now is more of the same until you've lost all trace of it but what remains now probably won't get in the way of the earlier version. So long as you associate all .pdf files with opening in AA 5, the later version won't show its face again.

    If there are any problems, you may need to run one of the recommended Registry cleaners that get mentioned here from time to time.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/285235