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How to Remove Error Message: "This copy of MS Office is not Genuine."??

Discussion in 'All Other Software' started by Rob1960, May 5, 2010.

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  1. Rob1960

    Rob1960 Thread Starter

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    I just started getting an error message headed "Miscrosoft Genuine Advantage" stating my copy of Office is about to be marked "not authentic." How can I delete the source and cause of this message. Why am I getting this. My computer is 5 years and this has never happened till now.
     
  2. Frank4d

    Frank4d Retired Trusted Advisor

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  3. Rob1960

    Rob1960 Thread Starter

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    Was this part of a recent Microsoft Update?
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

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    It has been out for a couple of years or more now.
    This is one that some people think is not needed and do not install and then hide. It is starting to bite those who refuse to install the needed updates.
     
  5. Rob1960

    Rob1960 Thread Starter

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    Where would this particular one be installed? And how would I uninstall or delete it.

    I hve kept up with the updates, but this one was apparently in an update I did about two weeks ago.
     
  6. DaveA

    DaveA Trusted Advisor Spam Fighter

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  7. Frank4d

    Frank4d Retired Trusted Advisor

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    If your copy of Office really is genuine then you would have no need to unistall the update that is causing your copy of Office to be flagged as not genuine. Or it may have nothing to do with the issue you are having at all.

    Repeating my earlier post, download and run the Microsoft Genuine Advantage tool: http://go.microsoft.com/fwlink/?linkid=52012 and post the log here.
     
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