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How to remove Power Spy?

Discussion in 'Virus & Other Malware Removal' started by gatekpr40, Aug 10, 2006.

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  1. gatekpr40

    gatekpr40 Thread Starter

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    I downloaded the Power Spy trial version from http://www.ematrixsoft.com/pcspy.htm. My Windows XP service pack2 is now really messing up. I have searched several internet sites on how to remove. I found some instructions but I cannot locate the processes it says to remove. Please help!:(
     
  2. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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    Hi and welcome :)

    Did you try uninstalling it via Add/Remove Programs?
     
  3. gatekpr40

    gatekpr40 Thread Starter

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    Power spy hides all its files. It doesn't show in add/remove programs. I installed the trial version. It doesn't show anywhere. I have searched in the task manager, control panel, explorer, find files and regedit. This is beyond my experience.
     
  4. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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    Have you tried doing a System Restore back to before the program was installed
     
  5. gatekpr40

    gatekpr40 Thread Starter

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    I finally got a response from the eMatrixSoft customer support. They provided the following steps and this did work:
    1. Use your hotkey (Ctrl+Alt+X as default) to unhide its control panel
    2. Cancel the program activation reminder window
    3. Enter your password ('1' as default) to access the main interface
    4. Press Stop and then Uninstall Me button to remove this program

    Thanks for your time,
    gatekpr40 :)
     
  6. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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