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How to remove SYSTEM VOLUME INFORMATION folder? [Please help, it's driving me INSANE]

Discussion in 'Windows XP' started by MidnightLuna, Jul 8, 2011.

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  1. MidnightLuna

    MidnightLuna Thread Starter

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    I'm on a Windows XP computer. My C drive (which is main) has a total of 19.5 GB of space but I only have 192 KB of free space left! The hidden System Volume Information folder is taking up 14.3 GB of space! Meaning I am only using like 5 GB for program and personal files. And as we all know, you can't just directly delete the System Volume Information folder since it has something to do with the System Restore stuff (which is turned off!) I have tried every method on the internet to help me, but nothing is working! I tried installing CCleaner but that can't be installed as I only have 192 KB left on the C drive... and when I try to download it into a flash drive and install it from there to use the program, it won't work... I NEED TO GET RID OF THIS SYSTEM VOLUME INFORMATION folder. I think I've come to a point where I don't care if I screw up the system restore by directly deleting the folder. I NEED THOSE 14.3 GB. Is there ANY safe way to get rid of it? I can't even start a new restore point...

    Also another problem I'm having is whenever I drag, cut, or copy a folder or item from any of the drives on My Computer, it freezes.

    I'll be VERY thankful to those who help!
     
  2. Lozzy-loz

    Lozzy-loz

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    Have you tried the windows disk cleanup program which might free you up some space.Programs,accessories,system tools,disk clean up.If system restore is turned off there should not be much in the system volume information folder.The disk cleanup program also gives you the option to delete all but the current restore point although there should be none there.Many viruses find there way into the system volume information folder and a virus scan would not hurt.If you can free up enough space a scan with Malware Bytes might help.
     
  3. srhoades

    srhoades

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    Right click on my computer, go to properties, go to system restore, move the slider down the 3% (or you can turn system restore off). Then perform a disk cleanup, click the tab for more options, and click the box to clear all but the most recent restore point.
     
  4. MidnightLuna

    MidnightLuna Thread Starter

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    Disk cleanup is not working for me... supposedly I don't have enough free space to even do it. And coincidentally I have already scanned with Malware Bytes and it hasn't really been so helpful. Usually after I remove the found viruses and do another scan the next day, usually the results will be of the same viruses in the same location which I have to remove again. This sometimes repeats over a period of days. Even after removing them multiple times!

    There is no slider for me. On "More Options" there is a option to clean up System Restore and "delete all but the most recent restore point" I pressed "yes" but nothing ever happens. I'm telling you, I tried EVERYTHING yet this ridiculous computer is doing nothing! Will System Recovery work or something? I'm losing all my patience here.
     
  5. pyritechips

    pyritechips Jim

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    Read this article carefully before you do anything, and if you do decide to follow through read and follow the instructions carefully!

    http://support.microsoft.com/kb/309531

    Caveat: only you are responsible for the actions you take upon your computer.
     
  6. Lozzy-loz

    Lozzy-loz

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    If viruses are regenerating themselves it could be of an issue for the security forum.Pyritechips has given the answer for the system volume information but heed his caveat.
     
  7. Rosemary16

    Rosemary16

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    Sounds like a serious disk space association problem. If i were you I would try deleting individual file from the system volume folder so it only takes up for example 13.3 GB. Why would the computer need more disk space for system information than is even available for use?

    And also, there is an error with file deletion that reads: "Cannot delete file! Insuffecient disk space to delete the file and send it to the recycling bin!" Also, you can use a spare 20 GB hard drive if you have one to move your system volume information to for the time being.
     
  8. MidnightLuna

    MidnightLuna Thread Starter

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    I deleted individual files from the SVI folder until it took up about 12.8 GB of space leaving me with 1 GB of free space. But the problem is, the 12.8 GB is all in my recent restore point (meaning I deleted individual files from an old restore point to free up space), and it just increased to 13.4 GB. How can I stop it from increasing!

    The article seems helpful. But I'm not fully sure with going along with it. After I access SVI following the instructions in the article, what do I do next? Will there be options for me to edit the SVI and stuff? I don't trust myself editing that information without something to guide me... And I ran a full scan with Malwarebytes a couple of days ago. It found infected files in the SVI folder. I scanned it the next day and they were still infected even after being removed. And then I scanned it yesterday, there was no infections found. I also want to mention how CCleaner worked for me a couple of days ago, and now it doesn't. Whenever I try to open it, the program opens and then automatically exits. I try to open it again, and it does the same thing, automatically exits by itself (I even uninstalled and reinstalled the program a zillion times). But it's also happening to every program I'm trying to download. Like for instance, I'm trying to download the Avast Antivirus, it'll download but when I start the installation, it'll exit itself. Why is this happening? :mad: I can't download or open any program without it exiting by itself.
     
  9. EAFiedler

    EAFiedler Moderator

    Joined:
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    14,002
    Hi MidnightLuna

    If I missed this information, my apologies.

    • Are you using Windows XP Home or Professional?
    • When you mouse over the C: drive does it show as the NTFS system?
    • Do you have more than one hard drive installed?
    • How many partitions do you have?
    • Have you tried enabling System Restore, adjusting the slider, rebooting, then disabling System Restore?
    • You have given yourself access to the System Volume Information folder?
    • Are you editing individual folders in the C:\System Volume Information\_restore{long number} folder or deleting whole folders in the
      C:\System Volume Information\_restore{long number} folder?
     
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