How to Repair I/O Magic 320GB External Harddrive Ticking Sound Problem?

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SoulRaiderX

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So I got an external harddrive that's 320GB. My dog knocked it over and now it keeps making a ticking sound. The warranty is void so I might have to manually repair it.

This is the harddrive:
http://www.iomagic.com/Products/sho...ProdID=I320HD35

It turns on fine, but it keeps making a strange ticking sound. It isn't getting detected by the PC. I fear a component may have fallen out of place.

Can someone walk me through how to manually repair this problem? Also, some precautions I should take? I've never done this before.
 

Triple6

Rob
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You can't repair it without replacing the hard drive thats inside the enclosure. It sounds like the drive is physically damage and its arm that you hear clicking as its trying to access the drive. You could try opening up the enclosure and checking for a loose connection but I think its a faint hope.

you can get a 320GB WD IDE hard drive for $90: http://www.newegg.com/Product/Product.asp?Item=N82E16822144392
 

SoulRaiderX

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Dec 27, 2006
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That's what I actually meant. Opening the case and fixing the problem manually. Can someone walk me through how to do it.
 
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SoulRaiderX said:
...external harddrive that's 320GB. ...now it keeps making a ticking sound.
"Ticking" sounds from hard drives are bad, bad, bad.

Very likely, the actual hard drive inside your external enclosure is damaged. Opening the hard drive and attempting to repair it yourself is not a real option. They are manufactuered (and repaired) in "clean room" facilities, with highly filtered air. Any attempts by you to open and "fix" the drive will likely end up causing more damage.

A Google search of hard drive recovery will give you a bunch of companies who specialize in recovering data from damaged hard drives. Be prepared to spend $400 - $4000.

I would go ahead and pull the drive from the external enclosure and connect it to your PC, just to see if the same symptoms occur. If the drive works on your PC, copy the data off and buy another external drive. (I would not trust this drive after it has sustained a large physical shock.)


A. Woolf
 

Triple6

Rob
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Your link doesn't work. But I'd assume there's just a few screws holding the enclosure together, remove them and you see be able to access the drive.
 
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