1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

How to restore O/S

Discussion in 'Windows Vista' started by kwpcqq, Nov 25, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. kwpcqq

    kwpcqq Thread Starter

    Joined:
    Nov 25, 2011
    Messages:
    9
    My laptop will not boot up. Black screen with message "No boot sector on hard drive." I pressed the F5 key and ran diagnostics - everything passed. Tried F11 key to restore, no menu screen, then held ctrl and danced on F11, still no menu. Don't have restore disks. Can anyone tell me how to restore without them? System running Vista.
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,879
    Usually on laptops, there is a recovery partition. And a hotkey pressed during bootup will activate the restore menu. What is the brand and model # of the laptop? Go to the manufacturer's site and use the model to locate the user manual, which should tell you what key to press during bootup.
     
  3. kwpcqq

    kwpcqq Thread Starter

    Joined:
    Nov 25, 2011
    Messages:
    9
    Oops! Forgot to mention it's a Dell, model PP29L.
     
  4. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Have any changes been made to the partitions or any partitions formatted or resized since you got the machine?

    Is there a reason you did not make the restore disks when you got the machine?
     
  5. kwpcqq

    kwpcqq Thread Starter

    Joined:
    Nov 25, 2011
    Messages:
    9
    No changes. I bought the laptop for my granddaughter, had it delivered to her directly, and she didn't know to make them.
     
  6. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1028414

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice