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How to Retrieve deleted Netscape Mail

Discussion in 'Web & Email' started by jmtsmall, Nov 17, 2011.

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  1. jmtsmall

    jmtsmall Thread Starter

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    A couple of days ago I was trying to get my email
    from Netscape but I couldn't connect to that
    browser or to IE. So i pulled out the little blue
    lit plug on the back of my Dell computer waited
    a few seconds, plugged it back in pushed
    the button on the right side to turn it back
    on again and went back to Netscape
    but when I did all my email had been deleted.
    Help how can I get this back? It has happened
    before.:confused:
     
  2. TerryNet

    TerryNet Moderator

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    Terry
    Are you still using the Netscape Communicator for your email client? Or are you talking about an email account with netscape.net?
     
  3. jmtsmall

    jmtsmall Thread Starter

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    Hi I use Netscape 7.2 for my email account.
     
  4. TerryNet

    TerryNet Moderator

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    And, you mean the Communicator, right? Is your account POP or IMAP? Are you sure the messages are really gone, or are you maybe accessing a default profile instead of your real one?

    Support (which had been very poor since AOL took it over, anyhow) for Netscape stopped about three years ago, right? Consider switching to something else. I switched to Thunderbird years ago, and the transition was pretty easy as it has the same base as Netscape.
     
  5. jmtsmall

    jmtsmall Thread Starter

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    it is POP and when I sign in it says default.
    Yes it is Netscape Communicator 7.2.
     
  6. TerryNet

    TerryNet Moderator

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    Look in your profile folder(s). See if your messages are actually in one of those. If not they are really gone.

    If they are gone you may be able to retrieve them with a data recovery tool such as Recuva Portable; rely on your backups; if you don't delete them from your email server login using web mail and see what may be there.

    Here is some info on file location; don't know if it applies to your OS.
     
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