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Solved How to send a PM

Discussion in 'Site Help, Feedback, & Announcements' started by AliShibaz, Jan 28, 2019.

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  1. AliShibaz

    AliShibaz Guest Thread Starter

    Hello. I had an account here for a very long time. But my PC crashed and I lost all my passwords etc. So, I want to send a PM to Cookiegal to ask for help.

    I couldn't find any way to send a PM. So I went to the HELP forum and clicked on something that looked like a FAQ. It said, "To send a PM click on 'start a conversation'. Well, that's great. Now where can I find 'Start a Conversation'?

    I'm not trying to be a smartass. I honestly have searched but cannot find it.

    I clicked on my name and looked thru something that looked like my profile. No dice.

    Then I clicked on CookieGal's name and looked but once again. No Dice.

    This place seems to have changed a lot recently. I haven't been here for a couple of years or so.

    I got into something that looks like my profile. It has section called "My Conversations" I searched through it. No Dice.

    I've tried to click on everything that sounds in the least helpful. But I just can't find any way to start a conversation. I'm afraid I might need some very basic detailed instructions.
    I'm sorry. I realize this will probably seem like a very easy thing to do for most of you. I have no idea why it is so difficult for me to find a way to do it.

    Is it possible I'm not permitted to start a conversation until I've made a minimum number of posts? You have no idea how frustrated I feel.

    OK. I see now that I must be a member for a while. But I just spent half an hour ...

    It would be so nice if there was some notice in the Conversation section that explained that to prevent people from spending so much time in vain.
    Last edited by a moderator: Jan 28, 2019
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Aug 27, 2003
    That's exactly where you should have gone and before the part where it tells you how to start a Personal Conversation it states "To help reduce advertisements sent through Conversations, you must be a member of the site for a period of time and have made a certain numbers of posts before you may use this feature". So it shouldn't have taken half an hour to see that.

    However, when you can't find what you're looking for then you should use the "contact us" email link that appears at the bottom of every page and explain the situation and someone will help you to access your previous account if you can remember the username and/or the email address that was used at the time.

    Please send me an email at cookiegal(at)techguy.org with the username and email address of the old account.
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