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How to set up email 'work reply' from home

Discussion in 'Web & Email' started by jonny p, Apr 21, 2010.

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  1. jonny p

    jonny p Thread Starter

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    When I'm working from home I want to send email to customers so that they reply to my work email address- Ive set up the logo and signatures OK but whatever I do when I send the email the reply address is always my own and not my work email address, even though I've added my work email address as an account. What am I doing wrong? I'm using Outlook Express
     
  2. Morny

    Morny

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    Hi jonny p

    Did you include in the sent email to clients, the work email address? Your sent email from home will always show your home address. Perhaps you could put in bold the address you wish your clients to respond to?
     
  3. jonny p

    jonny p Thread Starter

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    thanks for that Morny
    yes my work email address is in my 'signature' and I've been typing messages at the end saying please use this link and so on , but the customers never seem to do so-they just hit the reply button-of course it goes to my home when Im at work and then maybe I don't get something important for a whole day. So I set up a new account in the settings with my work email address in it...I tried putting the smtp settings for my work email in my home 'outgoing' mail server tab, that just deleted all my home family accounts...maybe its just not possible to do what I'm trying to do!
     
  4. Morny

    Morny

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    Hi johnny p, Hmmm maybe it isn't possible but how about phoning your ISP and asking them? Trouble is, it will cost you money but it might be worth it to sort this out. I know how frustrating this must be and I do sympathise.

    Could you perhaps get someone reliable from work to actually click on your email link to see if it does actually work?
     
  5. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    In your account settings, do you have the option of entering a "Reply to address"?

    Are you using OE6?
     
  6. Morny

    Morny

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    In OE there is an option to enter Reply Address!!!
     
  7. jonny p

    jonny p Thread Starter

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    Yes there is an option to 'reply to address' but I don't want to always have people reply to my work email address. To go into accounts and put it in each time I need to send a work related email would be impractical,,,but if there was a way of setting up another account the same as my normal one but with that already typed ....in that would be the way ahead
     
  8. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    :confused: :confused: :confused:

    I thought you had said you had created another account:
     
  9. vicks

    vicks

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    If you use OE you can set up a second account using the work address. Then when you want to send emails you can
    use the arrow next to your address and expand the addresses and click on the one you want to use.
    I have used this many times with different addresses. When you set up the account you can specify a reply addrdss.
    vicks
     
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