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How to turn off Personal search completion settings?

Discussion in 'All Other Software' started by Kevin39, Mar 21, 2012.

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  1. Kevin39

    Kevin39 Thread Starter

    Joined:
    Nov 26, 2009
    Messages:
    106
    Hi can anyone please help me with this?

    Every time i try to type something in search bar Personal search completion settings pops up. Does anybody know how to turn it off?

    thank you for any help on this
     
  2. 1002richards

    1002richards Trusted Advisor

    Joined:
    Jan 29, 2006
    Messages:
    5,318
    Hi,
    What browser are you using? IE, Firefox, Opera or ... ?

    Thanks.
    Richard
     
  3. Kevin39

    Kevin39 Thread Starter

    Joined:
    Nov 26, 2009
    Messages:
    106
    Hi 1002richards
    sorry i am using google chrome but it does the same thing when i do use IE to.

    thank you
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
  5. Kevin39

    Kevin39 Thread Starter

    Joined:
    Nov 26, 2009
    Messages:
    106
    Hi Phantom010
    yes in programs and features list. should i remove it?

    thank you
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    If you don't need it, yes, remove it.
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    Any change?
     
  8. Kevin39

    Kevin39 Thread Starter

    Joined:
    Nov 26, 2009
    Messages:
    106
    Hi Phantom010
    i removed the Complitly from my programs and features list. but it still happens.

    thank you
     
  9. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    1- Please click HERE to download HijackThis.

    2- Run the program.

    3- Click on the Main Menu button if not already there.

    4- Select Do a system scan and save a logfile.

    5- Copy and paste the scan log from Notepad into your next reply. Do not attach it.

    6- Do not "Fix" anything unless advised to do so.


    For Windows 7 and Vista:

    If Windows is denying access to the Hosts file, run HijackThis as Administrator or disable the UAC first.
     
  10. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    1- Run HijackThis again.

    2- Click on Open The Misc Tools section from the Main Menu.

    3- Click on Open Uninstall Manager.

    4- Click on Save list...

    5- Save the text file to the desktop.

    6- Copy and paste the log from Notepad into your next reply.
     
  11. Kevin39

    Kevin39 Thread Starter

    Joined:
    Nov 26, 2009
    Messages:
    106
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 11:34:01 PM, on 3/22/2012
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
    C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Blockbuster\BLOCKBUSTERMovielink\Movielink User.exe
    C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files (x86)\SelectRebates\SelectRebates.exe
    C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
    C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\APC\PowerChute Personal Edition\apcsystray.exe
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files (x86)\Internet Explorer\IELowutil.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\SysWOW64\rundll32.exe
    C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brad41\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brad41\Downloads\HijackThis (2).exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigseekpro.com/somud/{0D2D54CA-679A-4529-8052-E8DBBB0324D8}
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
    R3 - URLSearchHook: (no name) - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - (no file)
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1072\TmIEPlg32.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.0.1086\7.0.1086\TmBpIe32.dll
    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
    O2 - BHO: WeCareReminder - {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: ShopAtHomeIEHelper - {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
    O3 - Toolbar: ShopAtHome.com Toolbar - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [LoadMSvcmm] "C:\Program Files (x86)\Blockbuster\BLOCKBUSTERMovielink\Movielink User.exe"
    O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [SelectRebates] C:\Program Files (x86)\SelectRebates\SelectRebates.exe
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
    O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files (x86)\Unlocker\UnlockerAssistant.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [Freecorder FLV Service] "C:\Program Files (x86)\Freecorder\FLVSrvc.exe" /run
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Display] C:\Program Files (x86)\APC\PowerChute Personal Edition\DataCollectionLauncher.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode
    O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
    O4 - HKCU\..\Run: [CamfrogServer60] "C:\Program Files (x86)\Camfrog\Camfrog Server 6.0\CamfrogServer.exe" 0 C:\Program Files (x86)\Camfrog\Camfrog Server 6.0\CamfrogServer.exe
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED
    O4 - HKCU\..\Run: [ALLUpdate] "C:\Program Files (x86)\ALLPlayer\ALLUpdate.exe" "sleep"
    O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Brad41\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
    O4 - HKCU\..\Run: [Software Informer] "C:\Program Files (x86)\Software Informer\softinfo.exe" -autorun
    O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Brad41\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files (x86)\MySpace\IM\MySpaceIM.exe (User 'Default user')
    O4 - Global Startup: APC UPS Status.lnk = C:\Program Files (x86)\APC\PowerChute Personal Edition\Display.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLOPTION.HTM
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O8 - Extra context menu item: Check &Spelling - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLCHECK.HTM
    O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files (x86)\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files (x86)\ieSpell\wikipedia.HTM
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - https://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.0.1086\7.0.1086\TmBpIe32.dll
    O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1072\TmIEPlg32.dll
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
    O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
    O23 - Service: APC Data Service - Schneider Electric - C:\Program Files (x86)\APC\PowerChute Personal Edition\dataserv.exe
    O23 - Service: APC UPS Service - Schneider Electric - C:\Program Files (x86)\APC\PowerChute Personal Edition\mainserv.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    O23 - Service: HP Auto (HPAuto) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
    O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: Movielink Core Service - Blockbuster - C:\Program Files (x86)\Blockbuster\BLOCKBUSTERMovielink\MovielinkCore.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\SysWOW64\IoctlSvc.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: SlingAgentService - Sling Media Inc. - C:\Program Files (x86)\Sling Media\SlingAgent\SlingAgentService.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 19353 bytes
     
  12. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    Don't forget: :)

     
  13. Kevin39

    Kevin39 Thread Starter

    Joined:
    Nov 26, 2009
    Messages:
    106
    Adobe AIR
    Adobe AIR
    Adobe Reader X (10.1.2)
    Adobe Shockwave Player 11.6
    Agatha Christie - Peril at End House
    AIM 7
    Amazon Unbox Video
    Apple Application Support
    Apple Software Update
    ArcSoft Software Suite
    Bejeweled 2 Deluxe
    Bing Bar
    Bing Rewards Client Installer
    Blackhawk Striker 2
    Blasterball 3
    Blio
    BLOCKBUSTER Movielink
    Bounce Symphony
    Build-a-lot 2
    Cake Mania
    Camfrog Video Chat 6.1
    Catalyst Control Center - Branding
    Chuzzle Deluxe
    CleanWaterAction Reminder by We-Care.com v5.0.5.1
    Cucusoft DVD to Zune + Zune Video Converter Suite 8.8.8.8
    CyberLink DVD Suite Deluxe
    CyberLink DVD Suite Deluxe
    D3DX10
    Diner Dash 2 Restaurant Rescue
    DivX Setup
    Dora's World Adventure
    Download Updater (AOL LLC)
    DVD Menu Pack for HP MediaSmart Video
    DVD Menu Pack for HP MediaSmart Video
    Escape Rosecliff Island
    Facebook Video Calling 1.2.0.159
    Farm Frenzy
    FATE
    Final Drive Nitro
    FLV Player
    Freecorder 5
    Garmin USB Drivers
    Garmin WebUpdater
    Google Gmail Notifier
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    Heroes of Hellas 2 - Olympia
    Hewlett-Packard ACLM.NET v1.1.2.0
    HP Customer Experience Enhancements
    HP Games
    HP MediaSmart DVD
    HP MediaSmart DVD
    HP MediaSmart Music
    HP MediaSmart Music
    HP MediaSmart Photo
    HP MediaSmart Photo
    HP MediaSmart Video
    HP MediaSmart Video
    HP MediaSmart/TouchSmart Netflix
    HP MovieStore
    HP MovieStore
    HP Product Detection
    HP Setup
    HP Setup Manager
    HP Support Assistant
    HP Update
    HPDiagnosticAlert
    HydraVision
    ieSpell
    IrfanView (remove only)
    Java(TM) 6 Update 31
    Jewel Quest Solitaire 2
    Junk Mail filter update
    Kobo
    LabelPrint
    LabelPrint
    LightScribe System Software
    Logitech Vid HD
    Microsoft Default Manager
    Microsoft Office 2010
    Microsoft Office 97, Professional Edition
    Microsoft Picture It! Express 7.0
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft WSE 3.0 Runtime
    Moraff's Maximum MahJongg 1.0
    Movie Theme Pack for HP MediaSmart Video
    Movie Theme Pack for HP MediaSmart Video
    Mozilla Firefox 11.0 (x86 en-US)
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP3 Parser (KB973685)
    MySpaceIM
    Mystery P.I. - The London Caper
    Nero 8
    neroxml
    Opera 11.61
    PDF Complete Special Edition
    Penguins!
    PhotoNow!
    PhotoNow!
    PhotoScape
    Picasa 3
    PictureMover
    Plants vs. Zombies
    PlayReady PC Runtime x86
    Poker Superstars III
    Polar Bowler
    Polar Golfer
    Power2Go
    Power2Go
    PowerChute Personal Edition 3.0.2
    PowerDirector
    PowerDirector
    PressReader
    QuickTime
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    RealPlayer
    Realtek High Definition Audio Driver
    RealUpgrade 1.1
    RebateRobot Chrome Extension version 2.0.1
    Recovery Manager
    Redist
    Revo Uninstaller 1.93
    RoxioNow Player
    Safari
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    ShopAtHome.com Toolbar
    Skype Click to Call
    Skype&#8482; 5.5
    SlingPlayer
    SlingPlayer
    swMSM
    The KMPlayer (remove only)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update Installer for WildTangent Games App
    VC80CRTRedist - 8.0.50727.6195
    Verizon Media Manager
    Virtual Families
    Virtual Villagers 4 - The Tree of Life
    VLC media player 2.0.1
    Wheel of Fortune 2
    WildTangent Games App (HP Games)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Mail
    Windows Live Messenger
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer Resources
    WinPcap 4.1.1
    WinZip
    Y!TunnelPro 2.6
    Yahoo! Messenger
    YouTube Downloader 3.5
    Zinio Reader 4
    Zinio Reader 4
    Zuma Deluxe
     
  14. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    Try disabling the Google and Bing toolbars from your browsers.

    ===================================================================

    If no luck,


    Download, install and run the free version of Malwarebytes' Anti-Malware.

    Click Update > Check for Updates.

    When the definition files have updated, click OK.

    Click the Scanner tab > Perform quick scan > Scan.

    If infections are found during the scan, the number of infections will be highlighted in red.

    When the scan is finished, click Show Results.

    Make sure that everything is selected, then click Remove Selected.

    If you're prompted to restart to finish the removal process, click Yes.

    Start Malwarebytes' Anti-Malware again.

    Click the Logs tab.

    Highlight the scan log entry, then click Open.

    When the scan log appears in Notepad, copy and paste it into your next reply.

    ===================================================================
    Download, install and run the free version of SUPERAntiSpyware.

    Click Check for Updates.

    When the definition files have updated, click Close.

    Select Perform Quick Scan and click on Scan your Computer.

    If infections or problems are found during the scan, a list will appear.

    When the scan is finished and the scan summary window appears, click OK.

    Make sure that everything in the list is selected, then click Next.

    If you're prompted to restart to finish the removal process, click Yes.

    Start SUPERAntiSpyware again.

    Click View Scan Logs.

    Highlight the scan log entry, then click View Selected Log.

    When the scan log appears in Notepad, copy and paste it into your next reply.


     
  15. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    I'd also remove the ShopAtHome.com Toolbar as well as WeCareReminder.
     
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