It may indeed be that the onboard audio is disabled in the firmware
However that is quite a separate issue from
so I can access UFEL Configuration
which I presume means UEFI - Unified extensible firmware interface
You do not need to resolve the sound problem to enter the UEFI setup
- Navigate to settings. ...
- Select Update & security.
- Select Recovery from the left menu.
- Click Restart Now under Advanced startup. ...
- Select UEFI Firmware Settings.
When you get into UEFI setup
you MAY find it is under
- Navigate to the Advanced tab.
- Select built in device.
- Check the Audio box.
- Save the changes and exit.
What is the make and full model of the windows 10 probook
I presume it is HP but please confirm make and FULL model