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HP 1300 Printers

Discussion in 'Hardware' started by Techclaymont, Sep 23, 2008.

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  1. Techclaymont

    Techclaymont Thread Starter

    Joined:
    Sep 23, 2008
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    We have Windows 2003 server with network printers installed. Yesterday all of my 1300 and 1320 printers (about 80 in all) started printing multiple pages on one page. If you print 1 page, they are fine. I have tried replacing the printer driver, changing the printer driver with no change. Has anyone seen this before? We have other printers on this server and they are fine.
     
  2. arknorth

    arknorth

    Joined:
    Oct 17, 2007
    Messages:
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    Yes - I will assume that these are all 1300N and 1320N printers, and not the base non-N models. Cleaning it could be tricky if it requires a full reset.

    The easy thing to do is check your host software - see that the default hasn't been changed to single-page (someone in the network may have inadvertantly switched it on, which drops everything onto a single, or multiple multi-framed pages). The first thing I would check is to see if someone printed out a PowerPoint demo sheet, which is the major cause for these errors - it sometimes forgets to switch it back to single service.

    The hard thing would be that you would have to disconnect EVERY 1300N/1320N on the network and do a cold restart - don't wanna do that - it's ugly.

    Good luck!

    A-N
     
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