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HP 3055 Fax Problem

Discussion in 'Hardware' started by Jimmy1950, Dec 17, 2011.

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  1. Jimmy1950

    Jimmy1950 Thread Starter

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    My brother has this HP 3055 all-in-one printer/fax/scanner.. I just downloaded the latest driver from HP, install did not complete, could not find device, which maybe setup as a Network printer.. Our problem, is that the Fax printer has disappeared as a usable printer.. Is this Fax printer part of the HP 3055 install, or is it a MS XP app? I looked for XP fax apps, few are free. let me know, thanks..
     
  2. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    Here is the support site for the HP Laserjet 3055 All-In-One printer.

    I suggest you make use of the "Troubleshoot a problem" and "Setup, install, and configure" sections to try to resolve the problem.

    I don't know what you downloaded and attempted to install, but the full software solution package is probably what you need.

    ---------------------------------------------------------
     
  3. Jimmy1950

    Jimmy1950 Thread Starter

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    ok, I will give it a try Brandon, I won't be able to work on it until next week.
     
  4. flavallee

    flavallee Trusted Advisor

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    My name is not Brandon.

    Good luck. (y)

    -------------------------------------------------------
     
  5. crjdriver

    crjdriver Moderator

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    One other item; hp stuff requires you to run the install before you connect your device. You will be prompted to connect the device during setup/install. Do not just connect the device then attempt to install the software.
     
  6. Jimmy1950

    Jimmy1950 Thread Starter

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    ok.. Let me note, this printer is currently setup as a network printer, accessible from (2) workstations, it IS printing fine, its just the fax printer that we have a problem with.. thank you for yor help.
     
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