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hp 550 keeps freezing

Discussion in 'Windows 7' started by craggers, Feb 14, 2013.

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  1. craggers

    craggers Thread Starter

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    hi i have recently bought a second hand hp 550 running windows 7 runs fine for around 10 - 15 mins then just completely freezes any ideas how i can fix this or doi need to take it to the shop thanks craig
     
  2. rainforest123

    rainforest123

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  3. rainforest123

    rainforest123

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  4. flavallee

    flavallee Trusted Advisor

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    First Name:
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    Advise us what the model name and model number of that "HP 550" is.

    If you don't know for sure, advise us what the product number(P/N) and model number(M/N) on the sticker is.

    ---------------------------------------------------------

    If you bought it second-hand and still containing all the debris and issues from its previous owner, you really should do a clean reinstall of Windows and get a fresh start with it.

    ---------------------------------------------------------
     
  5. craggers

    craggers Thread Starter

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    s/n C NU8494K65
    p/n FU4O9EA#ABU
     
  6. craggers

    craggers Thread Starter

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    there is also this hstnn-154c
    thanks
     
  7. rainforest123

    rainforest123

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  8. rainforest123

    rainforest123

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  9. rainforest123

    rainforest123

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  10. flavallee

    flavallee Trusted Advisor

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    According to product number FU409EA#ABU, you have a HP 550 Notebook PC.

    Its site has support for Windows XP and Windows Vista, but not for Windows 7, so it's pretty obvious that it didn't come with Windows 7 installed.

    What's the complete version of Windows that's on the Microsoft Certificate-Of-Authenticity sticker?

    --------------------------------------------------------
     
  11. craggers

    craggers Thread Starter

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  12. craggers

    craggers Thread Starter

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    the sticker say windows vista basic
     
  13. rainforest123

    rainforest123

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    From the link you provided
    Please explain
    works fine in safe mode but on runs on vista


    Please run the sys info tool & post the results.
    http://library.techguy.org/wiki/TSG_Valuable_links

    RF123
     
  14. rainforest123

    rainforest123

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  15. craggers

    craggers Thread Starter

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    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name MINE
    System Manufacturer Hewlett-Packard
    System Model HP 550
    System Type X86-based PC
    Processor Intel(R) Celeron(R) CPU 550 @ 2.00GHz, 1995 Mhz, 1 Core(s), 1 Logical Processor(s)
    BIOS Version/Date Hewlett-Packard 68MVU Ver. F.20, 09/12/2011
    SMBIOS Version 2.4
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United Kingdom
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name mine\home
    Time Zone GMT Standard Time
    Installed Physical Memory (RAM) 2.00 GB
    Total Physical Memory 1.99 GB
    Available Physical Memory 1.44 GB
    Total Virtual Memory 3.98 GB
    Available Virtual Memory 3.46 GB
    Page File Space 1.99 GB
    Page File C:\pagefile.sys
     
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