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HP 6910p laptop won't shut down

Discussion in 'Hardware' started by pilotpete, Jan 2, 2013.

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  1. pilotpete

    pilotpete Thread Starter

    Joined:
    Oct 9, 2007
    Messages:
    7
    Hi guys,

    Have got an HP 6910p laptop that is running XP with SP3 that has stopped shutting down. The power button has to be held down to switch it off. Any suggestions? Can provide more specific info if required but hoping this is a known issue. Thanks. Pete
     
  2. ElBurro

    ElBurro

    Joined:
    Jan 2, 2013
    Messages:
    10
    Go to Power options in control panel and then go to power settings, change current plan settings , and then go to advanced , and then power button and lid and set power button action to shut down it should shut down instantly . This is all that I know Im not really experienced in this area but I had that problem this worked for me
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,809
    First Name:
    Frank
    What's the product number(P/N) and/or model number(M/N) that's on the sticker of that HP Compaq 6910p laptop?

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