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HP a1642x Unable to System Recover KERNEL_DATA_INPAGE_ERROR

Discussion in 'Windows XP' started by gordon3894, Jan 16, 2011.

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  1. gordon3894

    gordon3894 Thread Starter

    Joined:
    Jan 9, 2010
    Messages:
    4
    Hi, recently my HP Pavilion a1642x Windows XP Media Center Edition Desktop began to stall while loading the operating system. I was then forced to recover the desktop to its factory conditions but nonetheless, it began to have the same issues -- stalling while trying to load the OS. In fact, it would not load the OS; after waiting over an hour the system only prompted me to restart the computer.

    Now after attempting to reformat the system through the computer's system recovery, it stalls as it attempts to "Recovering Windows Applications," following with a blue screen with the following message:

    A problem has been detected and windows has been shut down to prevent damage
    to your computer.

    KERNEL_DATA_INPAGE_ERROR

    If this is the first time you've seen this stop error screen, restart your
    computer. if this screen appears again, follow these steps:

    Check to make sure any new hardware or software is properly installed.
    if this is a new installation, ask your hardware or software manufactures
    for any window updates you might need.

    If problems continue disable or remove any newly installed hardware or
    software. disable BIOS memory options such as caching or shadowing. if you
    need to use safe mode to remove or disable components, restart your compute,
    press F8 to select advanced startup options, and then select safe mode.

    STOP:0x0000007A (0xE120D414, 0xC000000E, 0xBF8F5C8F, 0x6C890860)

    Win32k.sys - Address BF8F5C8F base at BF800000, Datestamp 3b7de698

    Does anyone have any ideas to resolve this issue? Thanks in advance.
     
  2. surferdude2

    surferdude2

    Joined:
    Jul 6, 2010
    Messages:
    619
    Generally that would mean some sort of hardware failure. Check your RAM first since that's easiest. (ground yourself by touching the computer metal frame first) Remove it and clean the card edge contacts by rubbung gently with a pencil eraser. Clean off any residue and reinstall. If no joy, check it by booting to a memtest disk and running the tests. MEMTEST86 available here.

    If no joy, then check the HD using the manufacturers diagnostics. Get that here.

    Check all connectors inside the cabinet by unplugging and replugging them.

    Good luck. Post back your progress and results.
     
  3. gordon3894

    gordon3894 Thread Starter

    Joined:
    Jan 9, 2010
    Messages:
    4
    Looks like nothing's wrong with the RAM. As for the HD, I was unable to check for any errors. However, when I attempt to boot from the HD, i get the message: ntldr is missing. I am then prompted to restart the computer. Is there i chance that I've lost everything on the HD? even the OS?
     
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