HP a800n Driver Problems

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Veinless90

Thread Starter
Joined
Apr 3, 2010
Messages
4
My girlfriend has an HP a800n PC and her computer was screwed up so we had to reformat.

Well now her drivers are gone and the HP site doesn't help any. Their forums aren't any good and no one seems to read what I say before they answer me telling me something I already know.

So where do I start? We downloaded their drivers...the " Spring 2005 Original Network Adapter Driver Collection"

Audio, Video, etc. We've installed them and they take you to the Device Manager and we've clicked update but here's the problem. Her ethernet isn't working although it shows no problems with the ethernet driver. The data cord in the back of the PC is lit up but it's solid. We're really needing someone to help us get her computer back online.

Please Help us.
 
Joined
Feb 28, 2002
Messages
1,732
with a small pen push the reset button on the broadband modem hold down for 5 10 seconds. also on the bottom of the unit is the http:// address load it into the web browser to check and adjust settings. these settings are available from the isp if you don't know the settings,to type in.
click_start_run.type cmd_press enter at the prompt type_ ipconfig to see if the isp settings are there and the ethernet adapter connected
 

DoubleHelix

Banned
Joined
Dec 9, 2004
Messages
24,388
After you run the EXE you downloaded and Device Manager opens, you go to the device, in this case the network adapter, and when you select the option to update drivers, you point the install to C:\HP\Drivers\.... That's where the drivers are extracted to.
 

Veinless90

Thread Starter
Joined
Apr 3, 2010
Messages
4
with a small pen push the reset button on the broadband modem hold down for 5 10 seconds. also on the bottom of the unit is the http:// address load it into the web browser to check and adjust settings. these settings are available from the isp if you don't know the settings,to type in.
click_start_run.type cmd_press enter at the prompt type_ ipconfig to see if the isp settings are there and the ethernet adapter connected

Thanks for replying.


We can't find the IP for her modem. It's a netopia through bellsouth and the IP we've found online doesn't work.

We did go through ipconfig and it showed she has an IP, Subnet Mask, and Gateway...so I believe that means she's connected. So then what's the problem?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,331
This is the hardware and devices for the HP Pavilion a800n desktop:

Motherboard:
ASUS A7V8X-LA

Chipset:
VIA KM400A
VIA VT8237

Display:
VIA S3G UniChrome

Audio:
Realtek AL658 AC97 Audio

Network:
Integrated 10/100 Base-T
VT6103 LAN PHY


Go here, then select

Microsoft Windows - Windows XP - Hyperion Pro(4-In-1) Chipset Drivers

then download and save version 5.24A to an empty folder on your desktop.

After it's been downloaded and saved into that folder, extract its contents.

After it's been extracted, double-click the "setup.exe" file to install the chipset driver package.

Restart your computer afterwards.

-------------------------------------------
 
Joined
Feb 28, 2002
Messages
1,732
well if everything is showing that the pc is connected then check that the web browser is online not showing work off line from the file menu
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top