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HP a800n Driver Problems

Discussion in 'Windows XP' started by Veinless90, Apr 3, 2010.

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  1. Veinless90

    Veinless90 Thread Starter

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    My girlfriend has an HP a800n PC and her computer was screwed up so we had to reformat.

    Well now her drivers are gone and the HP site doesn't help any. Their forums aren't any good and no one seems to read what I say before they answer me telling me something I already know.

    So where do I start? We downloaded their drivers...the " Spring 2005 Original Network Adapter Driver Collection"

    Audio, Video, etc. We've installed them and they take you to the Device Manager and we've clicked update but here's the problem. Her ethernet isn't working although it shows no problems with the ethernet driver. The data cord in the back of the PC is lit up but it's solid. We're really needing someone to help us get her computer back online.

    Please Help us.
     
  2. johnebadbak

    johnebadbak

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    with a small pen push the reset button on the broadband modem hold down for 5 10 seconds. also on the bottom of the unit is the http:// address load it into the web browser to check and adjust settings. these settings are available from the isp if you don't know the settings,to type in.
    click_start_run.type cmd_press enter at the prompt type_ ipconfig to see if the isp settings are there and the ethernet adapter connected
     
  3. DoubleHelix

    DoubleHelix Banned

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    After you run the EXE you downloaded and Device Manager opens, you go to the device, in this case the network adapter, and when you select the option to update drivers, you point the install to C:\HP\Drivers\.... That's where the drivers are extracted to.
     
  4. Veinless90

    Veinless90 Thread Starter

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    Apr 3, 2010
    Messages:
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    Thanks for replying.


    We can't find the IP for her modem. It's a netopia through bellsouth and the IP we've found online doesn't work.

    We did go through ipconfig and it showed she has an IP, Subnet Mask, and Gateway...so I believe that means she's connected. So then what's the problem?
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,930
    First Name:
    Frank
    This is the hardware and devices for the HP Pavilion a800n desktop:

    Motherboard:
    ASUS A7V8X-LA

    Chipset:
    VIA KM400A
    VIA VT8237

    Display:
    VIA S3G UniChrome

    Audio:
    Realtek AL658 AC97 Audio

    Network:
    Integrated 10/100 Base-T
    VT6103 LAN PHY


    Go here, then select

    Microsoft Windows - Windows XP - Hyperion Pro(4-In-1) Chipset Drivers

    then download and save version 5.24A to an empty folder on your desktop.

    After it's been downloaded and saved into that folder, extract its contents.

    After it's been extracted, double-click the "setup.exe" file to install the chipset driver package.

    Restart your computer afterwards.

    -------------------------------------------
     
  6. johnebadbak

    johnebadbak

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    well if everything is showing that the pc is connected then check that the web browser is online not showing work off line from the file menu
     
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