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HP All In One Touch Will Not Power Up!

Discussion in 'Hardware' started by Trafficflow57, Jun 2, 2018.

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  1. Trafficflow57

    Trafficflow57 Thread Starter

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    Hello everyone,


    I am having an issue with a Hp All In One Touch computer. The computer will not start after hitting the power button. The power supply and where you plug it in is all good. There is a light that comes on after u push the power button next to where you plug it in which shows that it is making contact. Any help to guide me in the right direction?


    Thanks
     
    Trafficflow57, Jun 2, 2018
    #1
  2. managed

    managed Trusted Advisor Spam Fighter

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    Hi and welcome to TSG.

    Has the computer worked properly before this ? What model HP AIO is it ?
     
    managed, Jun 2, 2018
    #2
  3. Trafficflow57

    Trafficflow57 Thread Starter

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    Hello again!

    HP All In One PC.

    Model No. 21-2027c
    Thanks
     
    Trafficflow57, Jun 2, 2018
    #3
  4. managed

    managed Trusted Advisor Spam Fighter

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    Has it worked properly before ?
     
    managed, Jun 2, 2018
    #4
  5. Trafficflow57

    Trafficflow57 Thread Starter

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    Yes it was working fine and then one morning it would not come on. When u depress the the power button the light does not illuminate. There was no warning signs of something getting to go wrong
     
    Trafficflow57, Jun 2, 2018
    #5
  6. managed

    managed Trusted Advisor Spam Fighter

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    I believe that HP AIO uses an external power supply, can you tell if the power supply is working ?
     
    managed, Jun 3, 2018
    #6
  7. Trafficflow57

    Trafficflow57 Thread Starter

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    The power supply and where you plug it in is all good. I have 19 volts at the plug where it goes in computer.computer and the light is lite up. Unless the ps is bad but showing voltage. Waiting for a different one to try. I will have to take apart and see if the switch is getting voltage. I imagine there is some type of power distributor . Have to go watch video on u tube.
     
    Trafficflow57, Jun 3, 2018
    #7
  8. managed

    managed Trusted Advisor Spam Fighter

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    Good luck with it, let us know how you get on or if you need any help.
     
    managed, Jun 3, 2018
    #8

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