1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Hp C7280 All in one printer "Photo Tray Problem" error message

Discussion in 'Hardware' started by Irishluck, Jan 19, 2013.

Thread Status:
Not open for further replies.
  1. Irishluck

    Irishluck Thread Starter

    Joined:
    Jan 18, 2013
    Messages:
    2
    I have an Hp C7280 All in one printer, that I've owned for about 5 years. For about the last year or so I have gotten this error message "Photo Tray Problem" It won't let me do anything with the printer when this happens. The tray is pushed all the way in and actually I never even use it. Ever! So I'm not sure why it randomly pops up? In the past, I would reset the printer by unplugging the power and letting it set for a couple of hours. Then it would work...until now. I have had this problem for over a week and have tried everything I can think of! I have...
    1. Opened and closed the tray (to make sure it's as far in as it can go)
    2. Cleaned it out with compressed air (made for printers)
    3. Unplugged the power and let it sit for over 24 hours
    4. Checked to see if anything is stuck inside or missing. It runs through it's cycles fine, although it's a little noisier than it usually is, not much just a little. (But it might just be louder because my face is shoved inside the printer to see what's wrong :rolleyes: )
    5. Tried to reset it using a sequence code to get to the "System Configuration Menu" I cleared out the Hardware failure status

    Nothing is working! Any and all help is greatly appreciated!! I am desperate will try about anything! :confused:
     
  2. Lucky09

    Lucky09

    Joined:
    Jan 14, 2013
    Messages:
    137
  3. Irishluck

    Irishluck Thread Starter

    Joined:
    Jan 18, 2013
    Messages:
    2
    Thanks Lucky09,
    I've tried that many, MANY times over the last week! No luck...
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1085904

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice