Hp C7280 All in one printer "Photo Tray Problem" error message

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Irishluck

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Jan 18, 2013
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I have an Hp C7280 All in one printer, that I've owned for about 5 years. For about the last year or so I have gotten this error message "Photo Tray Problem" It won't let me do anything with the printer when this happens. The tray is pushed all the way in and actually I never even use it. Ever! So I'm not sure why it randomly pops up? In the past, I would reset the printer by unplugging the power and letting it set for a couple of hours. Then it would work...until now. I have had this problem for over a week and have tried everything I can think of! I have...
1. Opened and closed the tray (to make sure it's as far in as it can go)
2. Cleaned it out with compressed air (made for printers)
3. Unplugged the power and let it sit for over 24 hours
4. Checked to see if anything is stuck inside or missing. It runs through it's cycles fine, although it's a little noisier than it usually is, not much just a little. (But it might just be louder because my face is shoved inside the printer to see what's wrong :rolleyes: )
5. Tried to reset it using a sequence code to get to the "System Configuration Menu" I cleared out the Hardware failure status

Nothing is working! Any and all help is greatly appreciated!! I am desperate will try about anything! :confused:
 

Irishluck

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Joined
Jan 18, 2013
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2
Thanks Lucky09,
I've tried that many, MANY times over the last week! No luck...
 
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