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HP Colorado External 14GBe Tape Backup

Discussion in 'Hardware' started by philleib, Feb 4, 2003.

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  1. philleib

    philleib Thread Starter

    Joined:
    Jan 29, 2003
    Messages:
    2
    Is their a software package that will run my device under Win XP Pro?

    I have migrated to Win XP Pro for my OS on a new HP laptop. The software HP Colorado Backup Software II, Ver 9 ran on my old laptop under Win 98 great. HP has discontinued this product and does not support Win XP.

    The tape drive backs up the data, but under the "Compare" stage I receive major errors like "Error..file name - error reading from storage device", and "Error...file name - has corrupted data on the backup media. File header not found on media [4872 1308]."

    This happens on old and well as brand new media tapes.
    I tried forcing the program to run under Win XP "compatibility mode" but it will not start.

    I tried upgrading to Veritas software/Stomp's "Backup MyPC ver 4.85". The tape drive backs up the data, but again under the "Compare" stage I receive major errors like "Data read from the backup device was damaged (CRC failure) [4641 1221] Error..file name - has damaged or corrupt data on the media."

    Veritas does not support HP's Colorado Tape Backup "External PPT" interface, but does support the HP Colorado Tape Backup "Internal IDE" interface. Veritas just states that the software program will not work with an external device.

    My friend also has a HP Colorado tape Backup 20 GBe Internal and it works under Win XP.

    I also ran Win XP Pro Backup software, again by Veritas, and again "an inconsistency was encountered on the requested media" during the "Compare" process.
     
  2. exocet

    exocet

    Joined:
    May 10, 2002
    Messages:
    134
    Have you looked around to see if there have been any firmware updates released for your tape drive?
     
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