Hi, just had printer delivered and it won't print, gives constant paper jam errors when there aren't any paper jams, won't turn off and the light won't stop flashing. When says onscreen that it's deleting printjob, takes forever, and am having to reboot computer a couple of times before printjob finally isn't listed. Only way can turn printer off is to unplug power. Haven't been able to print anything, even when the paper jam messages aren't coming up and it looks onscreen as if it's printing.
Cartridges don't seem to be sitting right ... would have thought would be fully underneath at the left, but one cartridge is showing, and every time I try to press the power-off button or cancel-button, the cartridges clunk as if are trying to sit underneath, but don't. Not sure if printer's taken a bash on way here; box was bit old-looking. Have looked at all the information, and have emailed HP's tech support, but no idea how long it could be until hear back, so wanted to post as had very helpful replies previously. Fed up, got some stuff really need to print out!
Thanks, Cat
Cartridges don't seem to be sitting right ... would have thought would be fully underneath at the left, but one cartridge is showing, and every time I try to press the power-off button or cancel-button, the cartridges clunk as if are trying to sit underneath, but don't. Not sure if printer's taken a bash on way here; box was bit old-looking. Have looked at all the information, and have emailed HP's tech support, but no idea how long it could be until hear back, so wanted to post as had very helpful replies previously. Fed up, got some stuff really need to print out!
Thanks, Cat