hp deskjet 3820 printer

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babymarie

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Jan 21, 2003
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I hope someone can help me with this. I have tried everything.

I purchased this printer at christmas. I had a hp deskjet 920c and thought I would like a newer one. I hooked everything up by the directions. When I tried to print out something all I got was A bunch of letters, numbers, symbols etc.
I called hp tech support. We went through the whole set up again and even changed out the cables. Uninstalled and reinstalled the printer. Still same thing.
HP sent me a new printer. Guess what ? Same thing again.
I called again. We went through the same thing again. No luck.
To make a long story short. I am waiting on my 4th printer to come in the mail.
I am running windows ME.
My son has a pc and it has windows xp. I hooked up to his and the same thing happened.
This is really starting to get the best of me. I have used a lot of HP products before and never had any problem.
I no you can get a lemon sometimes but come on three in a row.
Please can someone offer any help........
THANKS
 
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