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HP Deskjet 3845 won't print after deleting hp driver

Discussion in 'Hardware' started by mculls, Jan 3, 2014.

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  1. mculls

    mculls Thread Starter

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    Hi,
    Been using HP Deskjet 3845-works well until I accidentally deleted the HP driver 14mb's in my downloads-I restored it but now, it is not printing and I have flashing green light--any tips?
    Thanks
     
  2. captainron276

    captainron276

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  3. mculls

    mculls Thread Starter

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    re-installed, it printed one test paper then jammed? I have 9 pending and green light flashing again
     
  4. captainron276

    captainron276

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    Try to cancel all of the pending, then reboot computer and see how it goes.
     
  5. mculls

    mculls Thread Starter

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    rebooted---went to print something-got mechanism error message--The Print Cartridge cradle cannot move---there doesn't seem to be a paper jam
     
  6. captainron276

    captainron276

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    Try the link I provided and use the "solve a problem "feature to see if you can correct the problem.
     
  7. mculls

    mculls Thread Starter

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    did the HP print and scan doctor---it did print a test page but when I tried to print a photo-I got Device Error detected-Your printers carriage is not able to move freely-----I don't understand because I was able to print before all this started-now the green light is flashing again
     
  8. captainron276

    captainron276

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    How long have you had this printer? Hopefully one of the Tech's will have some idea's for you.
     
  9. valis

    valis Moderator

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    if you still have the install disk, install the software suite from there....if you don't, dump all the printer software you have installed and go to the HP site and download the full software suite....HP printers are notorious for coming with bloatware, but somewhere buried in that bloatware is the correct file you need, as this sounds like a driver issue.
     
  10. mculls

    mculls Thread Starter

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    What about the "Device Error Detected" message I received? I did download the driver from the HP site but the problem started when I went to clear some space and deleted it-I then restored it but have had problems since-it has printed 2 test pages--thanks
     
  11. mculls

    mculls Thread Starter

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    re-installed driver----now getting message "The device is out of paper"----but there is paper in there, this printer is becoming real annoying--any suggestions?
     
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