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HP Deskjet 682C

Discussion in 'Hardware' started by StanC, Dec 25, 2001.

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  1. StanC

    StanC Thread Starter

    Joined:
    Dec 4, 2001
    Messages:
    307
    Merry Christmas everyone:

    Our office HP682C has been working fine (for several years in fact) but suddenly it got ornry. There are 2 yellow lights. The top one is next to a button that (I think) is used to advance a sheet of paper. The bottom one indicates that the printer is ON and is next to the on/off button.
    For some reason, the top light now blinks all the time and the printer will not print. If I shut it off and restart, the top light does not come on until I try, again, to print. Then it starts to blink again and the printer will not print.

    Any ideas?

    StanC
     
  2. rugrat

    rugrat

    Joined:
    Dec 16, 2001
    Messages:
    1,869
    I have an HP694C and my top light does that when it is out of ink.
    You can test this by going to start, programs and you should have a HP program called toolbox or similar. Try printing a test page through that and see what error you get. You can do the same thing by going to start, settings, printers then right click on the printer and select properties.

    SeeYa
     
  3. StanC

    StanC Thread Starter

    Joined:
    Dec 4, 2001
    Messages:
    307
    Thanks Rugrat -
    I'll try that.
    StanC
     
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