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HP Deskjet 697C will not print in color

Discussion in 'Hardware' started by KraftyOne, Mar 23, 2001.

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  1. KraftyOne

    KraftyOne Thread Starter

    Joined:
    Mar 23, 2001
    Messages:
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    My HP 697C printer will not print anything in color. The default settings under printer properties show to be "Normal" and *Automatic". I just read on one of your threads that it is important to occasionally print in color to prevent the cartridge from drying out - I was unaware of this and I usually change the settings each time to "EconoFast" and "Print in Grayscale" when I print web pages and etc. The color cartridge is about a year old and very seldom used, The last time I remember actually printing in color was probably about 2-3 months ago, and prior to that I had never experienced this type of problem. I did not notice any changes in the quality of the color at that time (fading etc.) When a cartridge dries out does it happen gradually with the color fading with each printed page or what ?

    Any help you can offer would be greatly appreciated!!


    KraftyOne
     
  2. Lurker1

    Lurker1

    Joined:
    Jan 30, 2001
    Messages:
    3,992
    Hi Kraft
    Yes a color cartridge can just dry out quickly and not work. You should try printing a test page from your printer to double check. Most HP printers have some type of self test print you can run by pushing the buttons on the control panel. Check in your instruction book to find out how to run yours. If you still have no color you know its not windows or a driver causing you a problem. BOL
     
  3. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Another thing that has worked for me, take out the color cartridge, it probably has a bunch of gunky ink both on it and in the slot that it came out of. Take some alcohol (rubbing that is) on a q-tip and gently (gently being key word here), clean the cartridge, and the socket, replace and try again.
     
  4. KraftyOne

    KraftyOne Thread Starter

    Joined:
    Mar 23, 2001
    Messages:
    34
    Thanks a bunch Lurker1 and AcaCandy,

    I will try running several test pages and cleaning the cartridge as you suggested, and....go from there!

    KraftyOne
     
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