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HP Deskjet printer

Discussion in 'Hardware' started by premsoman, Aug 16, 2001.

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  1. premsoman

    premsoman Thread Starter

    Joined:
    Aug 16, 2001
    Messages:
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    I cannot get my DesKjet 720C to print in colour even after I turn off the check in the "print in greyscale" box under colour. I noticed that the apply button at the botom of the window does not activate when I change properties.
     
  2. Shadow2531

    Shadow2531

    Joined:
    Apr 30, 2001
    Messages:
    2,636
    Check your color cartridge. It could be clogged too. You can clean the jets via the printer properties.
    First make sure you have version 10.3 of the Hp drivers.

    http://www.hp.com/cposupport/printers/software/dj720en.exe.html

    the newer version 10.3 isn't much different feature wise, but it could have some fixes. That is what version I use.

    Check the settings in the printer properties too. Make sure your print quality on normal and the proper paper type selected. Put colorsmart II on automatic. Disable ICM.

    You may have to uninstall the older drivers first. You could also remove the printer from the device manager, have windows detect again and then install the 10.3 drivers.

    [Edited by Shadow2531 on 08-16-2001 at 06:52 PM]
     
  3. john_waldrum

    john_waldrum

    Joined:
    Apr 5, 2001
    Messages:
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    A friend of mine had the same problem with his 712c HP printer and all he did was clean the print cartridge by taking them off and using a q-tip and some rubbing alcohol to remove the excess build up. Hope this helps!
     
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