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HP Deskjet will not print from Desktop but will from laptop

Discussion in 'All Other Software' started by hpl8nite, Sep 20, 2012.

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  1. hpl8nite

    hpl8nite Thread Starter

    Joined:
    Sep 19, 2012
    Messages:
    4
    My HP Deskjet will not print from my desktop. I keep getting errors saying it is off or offline, but it is on and status is "ready" on the printers and devices menu. I can print from my laptopthrough the wireless network so I am a little confused. I have done all the HP trouble shooting senarios, uninstalled/reinstalled stopped and started the spooler etc etc. I really need to be able to print from my desktop for my business.
    Please help, I really don't think I should have to be a IT to print at home!
     
  2. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    check it is set to the correct port in printer properties
     
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