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HP DV7 frozen at the "Starting Windows" logo at startup

Discussion in 'Windows 7' started by UWstudent, Sep 4, 2015.

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  1. UWstudent

    UWstudent Thread Starter

    Sep 4, 2015

    My HP DV7 laptop is frozen at startup on the "Starting Windows" logo screen (i.e. the black screen with the MS logo).

    Earlier today, the laptop froze and the screen turned black, I force shutdown the laptop and when I tried to restart it, the laptop is stuck at startup.

    It seems that I can successfully startup if I start laptop in Safe Mode, but that seems to be the only way.

    I have tried searching online and resetting BIOS to default with no luck.

    I'm currently using an older laptop.

  2. plodr


    Jun 27, 2014
    First Name:
    Download the manual from here
    Then starting on page 107 it describes how to use the restore/recovery DVDs you made to repair your laptop.
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