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HP dv9500 and XP drivers (sp33411)

Discussion in 'Windows XP' started by lkingston55, Dec 18, 2011.

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  1. lkingston55

    lkingston55 Thread Starter

    Dec 18, 2011
    I have an older HP DV9500 (According to BIOS: P/N RL595av, board 30CB, according to the tag on the back of the laptopL P/N -= RL653AY). It had Vista on it which crashed. After numerous attempts at re-building with the recovery disk and spending hours on the phone with HP and Microsoft support, I stuffed it in a drawer and got a new laptop.

    I am trying to rebuild this for a friend of mine who needs a computer. I purchased an OEM version of XP (it's a dell-labeled disk) and am having troubles installing the drivers. I downloaded them from HP's website and burned them onto a DVD from another system.

    I cannot get past sp33411 - the chipset installation. It launches the setup wizard, I get past the EULA, and the progress bar is displayed. Then the wizard exits abruptly with no message. I have not been able to find any log files reporting errors.

    I am running this as a user with admin privileges.

    Any thoughts? Please help!

  2. Mumbodog


    Oct 3, 2007
  3. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    According to that product number, you appear to have the HP Pavilion dv9500 CTO laptop. Here is the support and software site for it.

    Here is the Intel chipset drivers that you should need. Download and save it, then close all open windows, then install it, then restart the computer.

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