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HP Envy will not turn on

Discussion in 'Hardware' started by hawkeye47, Feb 6, 2019.

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  1. hawkeye47

    hawkeye47 Thread Starter

    Joined:
    Feb 6, 2019
    Messages:
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    Will the HP ENVY fail to turn on if the battery is bad but the power supply is plugged in? My wife was using her computer without any problems. She turned it off and tried to turn it back on about an hour later. The machine would not turn on. The light next to the power supply port is on, but the machine will not start.
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,825
    Remove the battery and try again, if it is removable
     
  3. hawkeye47

    hawkeye47 Thread Starter

    Joined:
    Feb 6, 2019
    Messages:
    2
    I had to open the computer to get to the battery; nothing changed by unplugging the battery trying the power, then re-installing the battery and trying the power. Evidently the power button is bad. The mother board has to be removed to access the power button and/or the power receptacle. Not worth it to me. Will replace the machine, it's almost five years old anyway. Thanks for your help.
     
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