HP fingerprint reader problem in windows 7 64 bit

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wamiq_saifi

Thread Starter
Joined
Dec 28, 2010
Messages
2
I am having a problem with fingerprint reader in Windows 7 64 bit for my dv6 laptop.
I have tried many combinations from different websites and forums and still the problem exists.
Device manager shows an UNKNOWN DEVICE :

Location : Port_#0003.Hub_#0004

DEVICE STATUS

The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.

HARDWARE ID'SUSB\VID_138A&PID_0005&REV_0<90
USB\VID_138A&PID_0005

PHYSICAL DEVICE OBJECT'S NAME
\Device\USBPDO-5

BUS TYPE GUIDE
{9d7debbc-c85d-11d1-9eb4-006008c3a19a}

LOCATION PATHS
PCIROOT(0)#PCI(1D00)#USBROOT(0)#USB(1)#USB(3)

DEVICE INSTANCE PATH
USB\VID_138A&PID_0005\25008DB3D801

PARENT
USB\VID_8087&PID_0020\5&3a301d21&0&1



I think it's my fingerprint reader.

PLZZZZZZZZZ HELP !!!!!!!!!!!!:eek:
 
Joined
Sep 13, 2010
Messages
628
Did you go to your HP site to see if there updated Drivers for your fingerprint reader?
 
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