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HP G42 has stopped opening all browsers, apps

Discussion in 'All Other Software' started by legaldebby, Jun 27, 2016.

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  1. legaldebby

    legaldebby Thread Starter

    Jun 27, 2016
    A few days ago my laptop quit opening anything that needs Internet, including Edge, Chrome, Firefox, Dropbox etc. I am connected to Internet. Can't open Word, Excel, control panel, task manager, anything today! I upgraded to Windows 10 over 6 months ago but a couple weeks ago when I started to open laptop to work, had message "thanks for upgrading to Windows 10" !??? The only programs I've loaded in past 2 months are SpyHunter to get rid of malware and SideSync for my Samsung Note 5, and Prospect by LegalShield, a CRM. Thanks in advance for help. It's very hard working without a laptop.

    I can't download any utility to show what's going on.
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