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HP laptop cannot close the dvd shuts it off

Discussion in 'Hardware' started by bobdavis, Feb 13, 2007.

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  1. bobdavis

    bobdavis Thread Starter

    Joined:
    Dec 8, 2003
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    Helping a friend with a strange problem. He was given an HP PAVILION ZE4300 laptop and no cds. I knew that the dvd worked when we set it up a few months ago. A few weeks later the dvd which is always plugged in to ac power, will not allow the dvd door to close all the way in. It instantly shuts the computer off. any ideas. I found that I will be able to reinstall from a recovery partition but I wanted to order the Restore cds from HP and I am afraid that will not work unless I can get the dvd to work properly. Any ideas would be helpful.
    Bob :eek:
     
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