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HP laptop connected wireless but no internet

Discussion in 'Networking' started by Gregdon, Feb 13, 2013.

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  1. Gregdon

    Gregdon Thread Starter

    Joined:
    Feb 13, 2013
    Messages:
    1
    Hi There

    I've recently taken on this ageing hp laptop with windows Xp installed. After resetting to factory settings I moved on to getting it on the internet but with no luck. The Connection to the router is there and keeps telling me I have an excellent connection but every time I open up the internet browser it tells me the page cannot be read.

    I've tried manually entering all the details in the ip boxes but I'm still getting nowhere.

    Can anyone help at all?

    Hopefully

    Greg :(
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,969
    First Name:
    Terry
    Do you have service pack 3 installed? The latest correct wireless driver?

    Can you successfully connect by ethernet?

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

    Identify your network if it is not obvious.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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