Hp laptop disconnecting from the internet

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

whiteowl2002

Thread Starter
Joined
Jan 7, 2013
Messages
1
Had the exact same problem with my new HP touch sleekbook. It kept disconnecting from the network every few minutes..... I tried everything I could think of, disabled firewall, various tools, changed virus software, various settings tweaked, startup items disabled..... NOTHING WORKED....... Then I went on to my router and changed setting from auto channel selection to "always use channel five" (random choice) MY laptop has not disconnected once since....... :) :) :) Hope this helps you too.....
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
I thought I would answer your post, as although helpful, may actually cause some issues for people searching and following the advice

The issue you have would be due to wireless interference and choosing a random channel is not always the best choice
You need to use a tool like Xirrus to look at what channels are in use and also at the time when the disconnect occurs - what wireless networks are on and in use , often other networks are on auto and the channels change

for 2.4ghz range of wireless
there are 1 -14 channels available globally -
1-11 is allowed in US
14 only in Japen
and 1-13 rest of the world
see this link http://en.wikipedia.org/wiki/List_of_WLAN_channels

Channels 1,6,11 do not overlap - as shown in diagram attached- so they are often the ones to try and select

The 5ghz wireless range is sometimes a good alternative , for a crowded wireless environment, if equipment supports that signal
 

Attachments

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top