hp laptop is not booting

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HelpNeededSystem

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hp laptop is not booting,
1) when windows xp installation cd is inserted , after saving the files, a message is coming that hard disk is not found, does it mean that hard disk physical connection is not there or some other problem.
 

etaf

Wayne
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Oct 2, 2003
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65,454
probably a SATA drive and winXP cannot find - you may need the sata drivers

is the XP CD a recovery CD supplied with the PC - or different ?

whats the exact model of the HP

as the pc starts normally - you should see what Key (F2, f10, Del Key) to use to enter the bios/setup
you should be able to see the harddrive there - if not then theres a hardware issue
 

HelpNeededSystem

Thread Starter
Joined
Jan 16, 2013
Messages
4
Thank u for replying.
1) the xp cd is not provided with the pc , it has been brought from a different place.
2) the model number is hp pavilion dv 2000
3) if it is a hard disk issue , how to resolve it. can the laptop be opened at home to see the hard disk without authorised people.


probably a SATA drive and winXP cannot find - you may need the sata drivers

is the XP CD a recovery CD supplied with the PC - or different ?

whats the exact model of the HP

as the pc starts normally - you should see what Key (F2, f10, Del Key) to use to enter the bios/setup
you should be able to see the harddrive there - if not then theres a hardware issue
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
1) the xp cd is not provided with the pc , it has been brought from a different place.
2) the model number is hp pavilion dv 2000
3) if it is a hard disk issue , how to resolve it. can the laptop be opened at home to see the hard disk without authorised people.
1) I suspect you need the sata drivers- BUT you may be able to disable sata from bios.
it often termed as ahci goto the bios and toggle the setting of ahci. But some bios do not have the option

3) Check the bios as posted in my first post and see if you can the harddrive
You can access the harddrive - but if its broken, you will not be able to repair the drive only replace - assuming its not a motherboard controller fault
 
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