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HP laptop randomly shuts down

Discussion in 'Windows XP' started by JCross, Aug 16, 2005.

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  1. JCross

    JCross Thread Starter

    Joined:
    Apr 2, 2004
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    Hi everyone,

    I have a HP xf335 notebook, that about two weeks about began shutting down randomly for no reason. I and running windows xp home. I have contacted HP and have updated the bios, cleaned the fan vents, changed some of the recovery settings. Still nothing seems to fix this problem. I think that it might be over heating only because when I first turn it on it will run for about 20-30 minutes before shutting down. Once it shuts down, it doesn't stay on for more that 30 seconds if that. The bottom also seems pretty hot. But I can hear the fan running so I know that it is working okay. I then thought that maybe the battery was bad but it still happens with the a/c adaptor connect by itself. I even tried to discharge the notebook but it still happens.

    Does anyone have any suggestions on what might be causing this problem.

    Thanks
    Jim
     
  2. snappy_31

    snappy_31

    Joined:
    Dec 3, 2003
    Messages:
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    Any new hardware installed?
     
  3. JCross

    JCross Thread Starter

    Joined:
    Apr 2, 2004
    Messages:
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    no, I haven't installed anything, hardware or software. Could windows itself be causing this problem. I thought about doing a reinstall to see if that would solve this issue.
     
  4. snappy_31

    snappy_31

    Joined:
    Dec 3, 2003
    Messages:
    385
    on a desktop usually heat or ram will cause reboots .. not sure if any "power related" settings in a laptop would be causing your issue.

    software usually doesn't reboot you unless its an update from windows or Anti virus etc that asks first

    maybe a laptop guy will know the answer to power related things to help ya
     
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