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HP Laptop repaired but dodgy...why?

Discussion in 'Hardware' started by Wobster, Jun 29, 2007.

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  1. Wobster

    Wobster Thread Starter

    Joined:
    Jun 29, 2007
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    I have a HP NX9105 and I have recently replaced the screen as the old one got cracked. The new screen works perfectly after the computer has booted up into windows (when the mouse cursor first appears, the screen lights up). When the old screen was on and you first switched the laptop on, the word Compaq appeared in red and then the windows xp startup screen would appear with the little animated bar at the bottom. Since I put the new screen in, no compaq screen or windows startup screen but once the mouse cursor appears everything works bloody perfectly. It's not a major problem but if I want to change anything in the bios or go into safe mode etc I have to attatch an extrenal monitor. Anyone know why this might be?? Could it be because it's not an original compaq screen? Thanks if you can help!
     
  2. Mosquito555

    Mosquito555

    Joined:
    Apr 25, 2007
    Messages:
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    Well, I'm not a laptop specialist but it seems that your new display can't work with the low resolutions BIOS and startup screens work. In order to test this connect your machine to an external monitor and lower windows resolution (make sure you will be able to reconnect your external display after that as you may not get any image at your laptop one. You could try using dual monitors.). If you can't see anything in windows too it means that laptop display can't handle low resolutions or different refresh rates.

    The only thing you can achieve by doing this test is diagnosing the problem...I don't see a way to repair it yourself.

    So it would be better to give the laptop back where they got your display installed and require to look at your machine...Remember, they HAVE to help you out and even do the job free if what you are experience happens because of their actions or because of a faulty/incompatible monitor.

    And yes, in my opinion a branded notebook should merge with branded parts.
     
  3. Wobster

    Wobster Thread Starter

    Joined:
    Jun 29, 2007
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    Thanks for the info. I replaced the screen myself recently. The screen for it cost over £200 here but my dad lives in china and he sent me one over for £50. I'll just have to live with it and rely on an external monitor if I need to.
     
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