HP Laptop Won't Boot Up

TuorFTW

Thread Starter
Joined
Jun 20, 2021
Messages
2
Below is a video of my friend trying to unsuccessfully boot up their laptop. We can't access the specs because it won't even reach safemode. All I know is it was purchased sometime around 2016/2017. Given that, I'm assuming it's a hardware problem and that it's pretty much on its last legs. I just wanted to post here and see if there was anything else to be done before I advise my friend to take it to a repair shop. There's precious tabletop RPG prep materials on the hard drive. Thanks in advance!

 
Joined
Sep 21, 2007
Messages
14,347
On the bottom of the machine is the HP model # and Serial number. (in very small lettering) Give us both and we can locate the machine specifications.
 

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