HP Laserjet Printing Error

[paradox365]

Hello everyone,
I have a problem with a HP Laserjet 4100 Printer that keep coming up with a error code 13 "Jamming error" It looks like what is happening is the roller ball from the input tray is not picking up the paper all the way causing the sheet to go back down thus causing a error message.
Any help would be appreciated...

 

[Lurker1]

Hi paradox365

Try cleaning the feed roller with alcohol and see if that helps. If not you can replace the feed roller.

 

[paradox365]

thanks, I just changed out the feed roller and that seemed to work fine.

 

[Lurker1]

I'm glad you got it working.