HP Mediasmart Webcam not working!

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logicus777

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Apr 29, 2010
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I've had my laptop since December, and I've been an avid user of my webcam. It's worked fine up until yesterday, when I was trying to start a video calln on skype. When I checked, it pulled up an error form that said "MediaSmart Webcam cannot connect to this device (HP Webcam). Please select another capture device within settings or close any application that may be using this device and restart MediaSmart webcam."

I don't know what to do, I've tried disabling & enabling my webcam but it hasn't worked.
 
Joined
Sep 21, 2009
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1,312
Possible workarounds to try:

1.) In Skype go to tools > options > video settings and there is a select webcam menu. In that menu unselect "HP MediaSmart Webcam", and instead select "HP Webcam." That MAY work.

2.) Rename "HPMediaSmartWebcam.exe" to "HPMediaSmartWebcam1.exe." If you need to run the webcam app, you can rename it back.

3.) Uninstall "HP Mediasmart Webcam", you will still be able to use your webcam within Skype.

Hopefully one of these helps!
 
Joined
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1,312
Sorry to hear that...did you try all three of the options above, or just one?
 
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