New HP Notebook Won't Turn on

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VINTAGESYNN

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Sep 28, 2018
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Hello all! I’m in a rut :( My HP notebook won’t stay on. I start it up, it gets to the login screen, I login in with my credentials and once it’s on my desktop it shuts off after a few seconds. I believe it’s some type of virus because unfortunately before it started all of this acting up I was being shown ads for tons of different virus protection after my free trial ran out but didn’t purchase any. Smh :( it also will not hold charge without the charger cable plugged in. NOW WE’RE HERE. HELPPPPPP
 
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