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HP OfficeJet 4630 won't connect to my Surface Pro 4

Discussion in 'Networking' started by Joonbog, Oct 16, 2019.

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  1. Joonbog

    Joonbog Thread Starter

    Joined:
    Oct 16, 2019
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    Hi there. I recently set up a new wireless network on both my tablet and wireless printer. In the past, I was using my own personal hotspot on my phone as my network, however my neighbor and I are now sharing a network.

    I am able to sign on to the new network, using the network key given to me by my neighbor and both the printer and tablet (individually) connect to the new network.

    However, when I go into my tablet to connect the printer to the tablet via wireless connection, it can not find the printer. I have tried uninstalling the printer and re-installing. I have tried signing out of the network on both places and re-signing in.

    They connect to the new network just fine but cannot see each other to connect. I've shut off the firewall settings on my tablet, I've changed the "share this printer" and "make device discoverable" settings on each and nothing is working.

    I have also asked my neighbor to "reset" his router to no avail.

    I am pretty frustrated and hope that you can help me.
     
  2. Couriant

    Couriant Trusted Advisor

    Joined:
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    First Name:
    James
    Just an FYI, internet providers doesn't allow neighbours sharing their services so be mindful of this if they start coming knocking on your door.

    [inappropriate "help" deleted by mod]
     
    Last edited by a moderator: Oct 17, 2019
  3. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    Closing, as this appears to be against the terms of service of the neighbor's internet provider.
     
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