I have windows 10 on inspiron 14. I just purchased officejet 5740. I am unable to install
it. There is no hp telephone support. I shall appreciate help in getting it working.
Thanks.
Preet
You may either download and install the driver and HP package for the printer
OR you may download only the basic printer driver
With basic driver you will not have ink capacity indication or guided help in replacing cartridges, paper jams etc
Choose your bit version of windows 10 eg 32 or 64 and then choose the full package or driver only
install the driver
then shutdown the computer and reboot http://support.hp.com/gb-en/drivers...l-in-one-printer-series/6617253/model/6617254
I have windows 10 on inspiron 14. I just purchased officejet 5740. I am unable to install
it. There is no hp telephone support. I shall appreciate help in getting it working.
Thanks.
Preet
Thank you Macboatmaster andflavalee Frank. But the printer seems
to be searching for Wifi, and I do not know how to enter the information.
(net work name, password). No menu comes up for entering information,
Preet
includes Step 5 - above wireless connection
The problem maybe that you still have USB connected
OR that you have not installed the full package from HP and therefore do not have the install wireless guide help
Please try that first, as something like this step by step requires an awful lot of typing.
Your SSID network name is on the underside usually of your router/modem or is in control panel network and sharing centre
where you will see for example PLusNetWireless etc.
When you start the configuration using the link above on this post you should see the install wizard with the box to either confirm the connection security password - eg your wireless password after the wireless network has found the printer
OR you set the wireless network by typing the SSID and the password
OR press the wireless key on the printer as here
Use the printer's built-in Wireless Setup Wizard on the control panel to connect the printer to your network. The printer must be connected to the network to complete the driver installation and network connection.
Press the Power button to turn on the printer, if it is not already turned on.
On the printer control panel, touch the Wireless icon (
). The Wireless Summary screen displays.
Touch the Settings icon (
), and then touch Wireless Settings.
Touch Wireless Setup Wizard, and then follow the instructions on the control panel to connect the printer to your wireless network
Someone helped me to install the printer. and it worked. But when I tired to print NYS 2015 tax return (fill-in PDF) it did not print. The form says to use the 'green button' to print (not the printer pdf icon). It does not work. The PDF printer icon does not work either. Other PDF documents can be printed. This document could be printed from a Mac using a hp printer.
An other thing: I could not find how to post a new thread in this forum. So am posting this in an old thread
as will not print using printer icon on pdf reader/acrobat try using file tab and then print
or simply right click blank area of doc and click print.
If it still will not print it is more than likely the doc itself rather than any error on your system.
As on the link copy and save and then try print
Create a copy of the PDF using Save As command
In Reader or Acrobat, choose File > Save As and give the PDF file a new name. Include only letters and numbers in the filename. Do not include symbols such as %, $, or []. Try printing the new copy of the PD
but what does it mean - it works
it now prints by copy and print or what
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