HP OfficeJet 7210 all-in-one won't print

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bdtrem

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Joined
Aug 23, 2004
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My printer won't print even from the internal print menu. I have reloaded the install disk, the scan function does work. The printer is connected to a Dell desktop running XP. I did get a cartridge won't move error so I removed the print carts and rebooted. When the printer came up it said that the carts were not installed, when I put them back in the printer didn't recognize the cartridges. The cartridge carrier does move across the print area during the boot up.

Doug
 

etaf

Wayne
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Joined
Oct 2, 2003
Messages
65,454
sounds like a fault on the printer - recheck the cats are correctly seated and installed - I dont know the carts but you have removed all the protection
 

bdtrem

Thread Starter
Joined
Aug 23, 2004
Messages
12
Yes, I have checked the printer cartridges. They have been working up until just recently. They are the HP 97 and 96 color and black cartridges.
 
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