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HP OfficeJet 7210 all-in-one won't print

Discussion in 'Hardware' started by bdtrem, Jan 27, 2007.

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  1. bdtrem

    bdtrem Thread Starter

    Joined:
    Aug 23, 2004
    Messages:
    12
    My printer won't print even from the internal print menu. I have reloaded the install disk, the scan function does work. The printer is connected to a Dell desktop running XP. I did get a cartridge won't move error so I removed the print carts and rebooted. When the printer came up it said that the carts were not installed, when I put them back in the printer didn't recognize the cartridges. The cartridge carrier does move across the print area during the boot up.

    Doug
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    sounds like a fault on the printer - recheck the cats are correctly seated and installed - I dont know the carts but you have removed all the protection
     
  3. bdtrem

    bdtrem Thread Starter

    Joined:
    Aug 23, 2004
    Messages:
    12
    Yes, I have checked the printer cartridges. They have been working up until just recently. They are the HP 97 and 96 color and black cartridges.
     
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