HP OfficeJet Pro 8710

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theinsuranceman

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Jun 14, 2018
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Today my scanner will not work, When I click on the HP smart button, the page pop's up but nothing happens, when it was working it would bring up the scanner info. Also lately I have been having ton's of pop up ad's popping up now some of them even get frozen on the page. Also recently when I try to open word or excel, I get a message that the program is not working and needs to close the page. It does give me a option fix it now, help of close, if I click on any of those options it just closes me out of the program. These are a series of things that seen to be happening each day with this computer. My computer is a AS Rock Desk Mini and I am using Windows 10
 
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