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HP Pavilion DV6-3040us Freezing and forcing restart

Discussion in 'Hardware' started by ellenarmstrong80, Feb 20, 2015.

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  1. ellenarmstrong80

    ellenarmstrong80 Thread Starter

    Joined:
    Feb 20, 2015
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    My HP laptop is freezing up and nothing works... mouse, keyboard, or anything plugged into it via USB (external mouse/keyboard). This usually occurs 10-20 minutes after the system boots up and the only thing to do is hold down the power button until it is off then restart and repeat. This is very frustrating and I have found no pattern to the events causing this to occur. I have tried a hard reset, changing the RAM, and Advanced power option settings. I tried running the system test under the F2 option and most tests passed but the system froze and never completed the last test.

    I read in another forum where another person with an HP dv6 had similar issues and the fix was to remove the battery and use only AC power. My particular laptop requires that the battery be inserted to be turned on.

    Help Help Help this is way past frustrating.
     
  2. ellenarmstrong80

    ellenarmstrong80 Thread Starter

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    Feb 20, 2015
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    I finally got it fixed! It ended up being a bad hard drive.
     
  3. ellenarmstrong80

    ellenarmstrong80 Thread Starter

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    I thought it was fixed buy only a temp fix the problem resurfaced a couple days later and is still a problem? Any help will be greatly appreciated!
     
  4. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    HP Pavilion dv6-3040us Entertainment Notebook PC (WQ676UA#ABA)

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